LMCU is highly praised for its friendly and professional staff. Customers appreciate the helpfulness and kindness of the employees, especially mentioning the assistant branch manager and members of the member services team. Skylar Monteiro, in particular, is described as going above and beyond, providing answers, walking customers through issues, and offering support even after hours. His caring attitude and professionalism make him a valued member of the team, especially noted during automobile loan processes where he demonstrated a giving and genuine approach. The staff at LMCU are seen as wholesome, respectful, and efficient, creating a welcoming environment for customers. Many highlight their positive experiences, from account switching to holiday acts of kindness, and confidently recommend LMCU to friends and clients. Overall, LMCU is recognized for its caring service, helpful staff, and smooth banking experiences, making it a trusted choice for those seeking banking and financing needs.
I'm now a very happy member of this credit union. Great ppl, better service!
January 2025
Everyone is great at the Port Charlotte Florida location. Skylar and Michelle are the best!!
April 2024
I have two business accounts with LMCU and the staff there is amazing! The assistant branch manager, Skylar Monteiro goes above and beyond for my businesses! Very nice, professional, and patient when answering all my questions.