Verizon, the local authorized retailer in Port Charlotte, FL, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers praise the store's expertise and patience, with one reviewer mentioning that the tech worked for over 4 hours to provide a new phone, and another highlighting the excellent representative Ezekiel, who spent time ensuring the customer understood the features of their new iPhone 16. Ezekiel is described as super patient and non-pushy, a refreshing change from past experiences. Another customer service representative, Carla, is also praised for her patience and willingness to explain things repeatedly to the senior customers.
My wife and I both purchased new phones and watches. We were already Verizon customers. I stayed with Samsung and my wife went to the Iphone and matching watch. Our salesman set everything up for us and everything went really smooth. I highly recommend Port Charlotte and Elekia.
January 2026
KARLA PROVIDED Excellent customer service! Turned out to be a good experience
December 2025
Cris was absolutely wonderful in explaining how my new phone works. We had trouble unlocking with passwords and he was extremely helpful and patient. Very personable and knowledgeable!
