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“Financial Service Representative, Keyla Velez, is absolutely the best! She truly went the extra mile to help. Her customer service is outstanding—it’s so refreshing to come across someone who genuinely cares about the customer. She gave 100% effort to make sure everything was taken care of, and I’m incredibly grateful for her dedication and kindness.”
“I’ve bank here many of years. Entire staff is amazing and always ready to assist. To name a few. Claudia the branch manager and Stamina are very pleasant and always make you feel at home.”
“The best bank I have ever dealt with. I love the personal feeling you get here. I am not just another number to them. And Yusimi is first class with her attention to customer service.”
“I am customer for more than 5 years now, the customer service is amazing. No problems to talk to someone directly like the other banks. Personalized aftention. Manuel Vecin my banker is the BEST, he always take care of us like if we would be unique .Good bank for company and individual. I definitely recommend them.”
“I love my Credit Union!!!! Veronica has helped us with CDs, Car Loans, personal loans and checking account. She is very professional and pleasant and goes the extra mile for you. Georgina the teller is also good with the customers and helpful.
I would not trade you for the world.
THANK YOU!!!!!!”
“Opened a simple business account, Alex helped me out and had great customer service. I had been trying to open this account for 2 days, I reached out to all the branches from coral gables to homestead and no one was helpful or never answered the phone. Once I saw the great reviews on the Kendall branch I knew they could help, and they did!”
“I want to give a special thanks to Ivonne the Branch Manager she is a true professional. She really exceeded my expectations in assisting us with a loan process that we were going through. She is very caring and attentive and is an exceptional leader in her role. Her patience and grace in assisting really helped us through the process which at one point became a little stressful. Thank you again.”
“Every time we visit Regions Bank, it has been great. All associates are wonderful and ready to serve. I have been a member for many decades, and they are the best. A week ago, Mr. Noureddine helped us build more credit and address other issues. He was sharp, relatable, and prepared. He was very friendly and had excellent customer service skills. We were satisfied with the results. This branch was on Campbell Drive, Homestead, Florida. Thank you.”
“Santiago, thank you very much for your help. I am very happy. Thank you for explaining to me how to save and how credit works. I want to continue working with you and I like the treatment and collaboration. I work with clients too and you are quite proactive.”
“I have been banking with first national bank of south Miami for over 40years . Always have had excellent customer service support. Thank you First National bank of south Miami.”
“My experience with Cynthia Deluca was great, she took her time and explain to me everything that I needed to know and even things I didn’t know that I could have used my card for., I would recommend her to everyone.”
“The lady’s working at the Bank are awesome. They really show they care. Please continue supplying their services. I am also grateful for the management. Bravo!”
“I especially want to thank Tamara Reath for his excellent attention during my visit to the bank. He was very friendly, patient and professional at all times. It's nice to be served by people like that, who really care about helping and making the customer feel good. Thank you for your great work!”
“Dabner is awesome! I felt respected and valued. As a veteran of the United States Air Force, I was thanked for my service. I was also informed about the benefit for verified service members on the checking account. That’s good information to have. Having fees waived from non-regions, ATMs twice per billing cycle. That’s nice.Thank you, Dabner!”
“I am very pleased with their services, Excellent customer service from the cashier Valeska. I highly recommend this branch and an advantageous place for all the banking needs.”
Closed
12200 SW 127th Ave, Miami
Banks
“Maria was such a great help! Maria was willing and very informative! Maria helped me open an account with ease after having some issues with express (phone service) but she made it happen. Thank you so much Maria!! :)”
“I had an outstanding experience at PNC Bank, thanks to the exceptional service provided by Allison. Her energy, knowledge, and commitment to delivering quality service truly set her apart.Allison demonstrated an in-depth understanding of the bank’s products and services. She took the time to explain everything thoroughly, ensuring I had a clear understanding of what best suited my needs. Her dedication to customer satisfaction was evident throughout the entire process.Not only does Allison excel in her professional capacity, but she also embodies qualities of a genuinely caring and personable individual. Her outstanding service and positive demeanor made my banking experience not only efficient but also enjoyable.I highly commend Allison for her excellent service, and I am grateful for the positive encounter I had at PNC Bank. If you’re looking for top-notch assistance and a warm, personable approach, Allison is undoubtedly the go-to professional at PNC Bank!”
“Karina Assaf has gone above and beyond to help me with my various banking and business needs!She is clear, concise, friendly, professional, compassionate and sweet!! I could go on an on. She is an exemplary example of a hard worker and person. Chase is lucky to have her and I am too as my banker and now friend.”
“The best Chase branch specially Alex he is very knowledgeable about open account, I went to another chase branch and the account specialist Dave me wrong information until I went to see Alex and he told me that hi h step I need to go and then he opened my business account very fast. Alex good job.”
“Super since you enter the center you feel an immense human quality, something that is not very abundant these days and less with people who have recently arrived in this country, thank you very much for your attention and kindness to all the workers at the center, especially Gustavo and Yania with whom I interact directly ♥️♥️”
Closed
13400 SW 120th St, Miami
Banks
“I have been with City National for over 40 years… They are amazing in every aspect. Knowledgeable, courteous and professional. Love this Bank!!! The staff goes out of their way to help me every time!!!”
“There can not a worst bank in the country. In two words I can not explain me how come they are still in business or the government has not order to close it. Keep away miles from this people”
“My experience has been good, always friendly service, willing to help and find a solution... I have been there for about a year, and I love this bank in particular.”
“Left TD because of their horrible customer service. The best decision we made was to move all of our business & personal accounts to Regions bank!! They definitely have 1st class customer support & service!!”
“My husband and I have been going through Cancer health issues this year. The staff at this center have gone far beyond banking needs! We have to individually acknowledge them Julie Romero, Branch Manager, Viviana Pellon, Asst. Branch Manager, (both Julie and Viviana work side by side for their Krome community) Martha Caballero, Financial Sales Rep, (always providing us effortless banking), Osiris Amaro, Head Teller, (always smiling) They have been there as a banking family for us, we trust them and would not switch to any other office! Thank you for your service and kindness ALL these years. Irma and Rene Gomez”
“I love this branch! The staff and tellers are wonderful people--personable, helpful, servicable and just overall friendly. As soon as you walk in the lobby they welcome you and treat you with respect. Great service, great location.”
“I really like the people who work at this bank. I usually go through the drive-thru but occasionally have to go inside to the lobby. Even when you KNOW they are busy, they say "hello" and smile. They are happy to answer questions and yet they move quickly and professionally. In these days where customer service seems to be a dirty phrase, these people are quite refreshing!”
“There was a line when I walked in and when I was finally able to get to a teller, Kris immediately apologized for the wait and was extremely professional and helpful throughout the transaction. Top rated customer service.”
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“I’ve been banking with SouthState Bank at the Princeton Branch for my business when I was referred from another partner of mine and I couldn’t be more pleased with the service. The entire team is always professional, efficient, and friendly. A special shoutout to the person who facilitated opening my account Alexandra Pena who (coincidentally we share the same last name lol) They consistently go above and beyond to ensure smooth transactions. Even the Branch manager Carmen Otero came out to introduce herself and welcome me as a customer. Felt very at home. Their attention to detail and customer-first approach make banking a seamless experience. Whether it’s handling deposits, answering questions, or providing financial guidance, SouthState bank has been a reliable partner in growing my business. Highly recommend!
Mario Pena
GabellaLLC”