Had to go to the branch because I wasn’t able to do what I needed on the app. As soon as I walked in Mr. Duncan could tell I needed help, took me to his office and helped me right away! Very nice & quick. Thanks.
June 2022
Wont answer the phone no matter what time I call, or how many times I call. The Site doesn’t do much for people and doesn’t answer new customers questions much at all and when you try to call you don’t receive no answer. The branch itself isn’t bad tho and the people were very polite to me.
April 2022
Worst experience ever. They don’t have employees at all and the employees that they have you can tell they don’t want to help at all. They told me all that you need is at chase.com seriously. Thank you for the worst customer service ever.