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“5/5 - I am a President's Club Member and rent from this Hertz location all the time. Eli just came onboard and runs the show here. He is friendly, does a great job with getting cars in and out and so far no problem. Nice job guys!”
“This place is unbelievable great the customer service specially Mohammad he’s patient care about your need and respectful attitude. I highly recommend this place for new clients…”
“High Highly Recommend!
Insurance company got me into a rental for about a week, and these guys had me taken care of the whole way. I found a nail in the tire before work one day and I showed up when they opened and they got me into another vehicle without question, and was barely late for work.
Left my sunpass in that vehicle, and when I called they had already set it aside for me and had it ready for me to pickup. Excellent service, quick team, very happy!”
“I haven't had to have a lot of experience in renting vehicles, but I rented from Enterprise Rent-A-Car. There was a couple of gentlemen working there that day I went to purchase a rental car, they made it very simple for me to proceed with everything. I would like to thank them for a great job and I had a great experience with this company”
Open 24 hours
1000 James L Turnage Blvd, West Palm Beach
Car Rental
“Our easiest car rental yet- we didn't need paperwork after prebooking online. After arriving off the airport shuttle we went to the outdoor desk probably 20 steps away, said our name, and were told to pick a car directly behind his booth. We put our luggage in the back and off we went to the exit gate. The lady at the exit gate asked our name and scanned our car code, then off we went. We rented a very clean, smokefree Chevy Malibu.”
Open 24 hours
2253 Vista Pkwy N #9, West Palm Beach
Car Rental
“Great company to deal with. I rented a Hurican but it wasn't really what I wanted, they were exceptional with handling the exchange for an Aventador. Excellent car and customer relations. Also like the delivery service.”
“Jake at the front desk was incredibly helpful and kind. He assisted me with my order over the phone when the insurance company sent me to the wrong location, helped me with pick-up and even made sure I was comfortable with the vehicle and offered alternatives to make it an easier experience for me. It's hard to find quality service like that, especially in So. FL!
Thank you for going above and beyond and providing such great service.”
“If you're considering renting a car from this Enterprise, you should absolutely go for it. The staff is exceptional, starting with the Manager, Jean, and extending to the detail person who prepares the vehicles. Everyone is kind, respectful, and genuinely dedicated to ensuring you have an outstanding experience. Thanks again, Jean, for your excellent communication. This Enterprise in West Palm is the first one I've visited that truly prioritizes customer satisfaction.”
“I am very satisfied with the rental. Even though it's a small car, it gets me to point A to B without any issues. Klara was very nice and answered all of my question. T he entire process was quick and took less than 30 minutes. Thanks Klara!”
“Always great service, I’ve been renting cars for a long time, enterprise, hertz, sixt, been there done that, decided to give this location a try and all I can say is, the new management here definitely took care of me when I was in a jam, this is where I will solely do business from here on out.”
“My personal go to rental spot! Amazing customer service from Mona & Herman. Very accommodating when providing service. Polite, friendly and very helpful! Clean vehicles, no issues and promises to deliver every time! Thankful for their efforts every rental I need!”
5AM - 1AM
3175 Belvedere Rd, West Palm Beach
Car Rental
“Update - the GM called me and she is going to address the incident. I’m changing this review from 1 star to 5 stars because of the GM and her professionalism. She turned this negative situation into a positive. Thank you.
I would give zero star if I could. I’m extremely upset with my experience at Hertz due to the very poor customer service by Sandra. She upsell my prepaid car rental and when I questioned the amount and I reiterated that I was OK with my original reservation. She said it was just a “hold” and not worry about it. Well guess what it was an upsell. I went back to see her and she “never” apologized once. She kept repeating that I signed it but I signed it because she told it was a hold and it would automatically cancelled/refunded. She didn’t say it was an upgrade.
In summary, she was very defensive and rude. She eventually exchanged my car to the original reservation. She conveniently received a personal call and ignored me for the rest of the transaction. The General Manager should address Sandra’s lack of customer service and her way of upselling without clearly telling the customer.
I shared my comments and concerned when I checked out the car with Leticia. By the way, she was extremely nice.”
“My experience with Budget Car Rental has made up for every miserable, sub par one I have ever had & has renewed my faith in the service industry. I can't say enough about the help I received from Mona renting a car. For every problem that arose ~& there were a few!~ she had the answer....with patience & a smile. Thank you for the 5 star service, Mona! You're a vital asset to Budget & have earned my family's & my business for life.”
“We had the pleasure of Harvey help us with a car to get to orlando from west palm. He was super friendly and helpful. He made the process quick and easy for us with rushed time on our hands and he explained everything in detail. We would definitely visit him again in the future and would recommend this little store as they don't usually have alot of footfall.”
“I rented a Hybrid Hyundai Sonata from Dollar Rental and had an excellent experience. The ride was very comfortable, and the interior was clean and well-maintained. Customer service was great from start to finish, with no hassle during pickup or return. Overall, it was a smooth and pleasant rental experience. I would definitely rent from Dollar again.”
“This is my second time renting from Thrifty West Palm Beach, PBI, it was extremely easy both times to pick up my rental. The associates that helped me both times were pleasant to work with. The 2nd time, I was given a complimentary vehicle upgrade because I was adding a driver and wasn’t anticipating the fee, so to make me feel better and show appreciation for renting with Thrifty, she upgraded me. I recommend Thrifty if you want a good rental car experience and a nice clean nearly brand new car. ??”
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“My husband was in an accident and they were quick to get him into a car and on the road again. Upon returning the car we were in a rush to get his car from getting fixed. Daniel made it a point to get him out quick and efficiently so we could go pick up his car from the shop. From A-Z excellent customer service!”