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“This place is unbelievable great the customer service specially Mohammad he’s patient care about your need and respectful attitude. I highly recommend this place for new clients…”
“I had Juanita help me with a rental on a Sprinter type commercial van last week. She was courteous and absolutely professional. She’s helped us on a couple occasions before and has always been excellent. If all the employees at Enterprise are that good, they must be a great company to work for.”
“My experience with Alamo was excellent, as both pickup and return were super easy. I want to give a special thank you to Daniel, the nice young man who checked us out, and Nikki, who was very polite when I dropped the car off. They made the whole process seamless and pleasant.”
“Don’t go with any other car company! I’ve tried them all (the big ones). And I’ve been ripped off by all of them except for enterprise. Budget literally stole $1000 from me and did not care at all when I complained. Enterprise has always been great service, They go out of their way to make you happy, they don’t nickel and dime you like the other car services do. They are transparent with their pricing. They might cost a little bit more, but the old saying is absolutely true. You get what you pay for!”
7AM - 10PM
150 Australian Ave, West Palm Beach
Car Rental
“Mannn listen.. my flight came early and Remy took care of me! In and out in less than 20!
These fellas are efficient!!! Second time user here at PBI now WILL DEFINITELY USE THEM HERE AT west palm beach EVERYTIME (Many Baseball tournaments are held here so a visit is made at least once a year) ??”
Open 24 hours
1000 James L Turnage Blvd, West Palm Beach
Car Rental
“Our easiest car rental yet- we didn't need paperwork after prebooking online. After arriving off the airport shuttle we went to the outdoor desk probably 20 steps away, said our name, and were told to pick a car directly behind his booth. We put our luggage in the back and off we went to the exit gate. The lady at the exit gate asked our name and scanned our car code, then off we went. We rented a very clean, smokefree Chevy Malibu.”
Open 24 hours
2253 Vista Pkwy N #9, West Palm Beach
Car Rental
“Great company to deal with. I rented a Hurican but it wasn't really what I wanted, they were exceptional with handling the exchange for an Aventador. Excellent car and customer relations. Also like the delivery service.”
“Jake at the front desk was incredibly helpful and kind. He assisted me with my order over the phone when the insurance company sent me to the wrong location, helped me with pick-up and even made sure I was comfortable with the vehicle and offered alternatives to make it an easier experience for me. It's hard to find quality service like that, especially in So. FL!
Thank you for going above and beyond and providing such great service.”
“Jason was great at the counter , he helped and explained all available options and put the extra effort in to make sure I understood them . He showed me how the new system to retrieve the car key's worked . He walked outside with me and offered to pull the car up front when I decided to walk to the car (which was close) he went above and beyond and helped me with my suitcase and bags . That was something that you don't see to often and it was much appreciated . I'm not sure what position he has as a employee for Sixt but his going above and beyond was great encounter and he is definitely a asset to your company .
Paul Barrasso Boston , Ma.”
“My engine went out on my car I needed a rental asap they was right there for me I was in and out great company friendly people, very professional and very very helpful and I love the payment methods very convenient for me in my busy day . I highly recommend to everyone..”
“The GM Michael was so great! Somehow, I was able to reserve my car on a holiday that the office was closed. I had no other transportation lined up to fall back on. Michael put his holiday on hold and picked me up from the airport and opened the office just so I could get my rental. He was very pleasant about the situation. Most places would have just told you to figure it out on your own. I am so grateful and will using ACE every time I visit FL.”
“If you're considering renting a car from this Enterprise, you should absolutely go for it. The staff is exceptional, starting with the Manager, Jean, and extending to the detail person who prepares the vehicles. Everyone is kind, respectful, and genuinely dedicated to ensuring you have an outstanding experience. Thanks again, Jean, for your excellent communication. This Enterprise in West Palm is the first one I've visited that truly prioritizes customer satisfaction.”
“I had an excellent experience with Enterprise, and I especially want to recognize Nakayla for going above and beyond. She was incredibly thorough, patient, and attentive throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident and taken care of before I left. Her professionalism and attention to detail truly stood out and made what could have been a stressful experience smooth and easy. Customer service like hers makes a huge difference—thank you, Nakayla!”
“Really easy to deal with, contacted my back right away. We had a great time with Ferrari it was super awesome with a beautiful sound that we won't forget it any time soon.”
“Frances is one of the best employees at fox rent a car always great attitude always helpful great at handling two problems at once always has a smile on her face one day she help me when she was not on the clock and she still took the time to help me out she is one of the reason no matter the price at other rental companies I still would choose rent a car because of the customer service she provides every time I see her never fails rent a car is very lucky to have her always great running into her great leadership skills on display on a daily basis”
“National service at the Palm Beach airport is exceptional. If you have the opportunity to work with Angel, Chris and/or Tosh you will be treated in a highly professional and exemplary manner.”
“Always great service, I’ve been renting cars for a long time, enterprise, hertz, sixt, been there done that, decided to give this location a try and all I can say is, the new management here definitely took care of me when I was in a jam, this is where I will solely do business from here on out.”
“Excellent rental service!
Jessica provides extraordinary great service.
She is extremely professional, experienced and highly efficient!
Jessica keeps all the rental vehicles very clean and pleasant! She has been helping her clients with renting the ideal model, size that suits her customers needs.
Thank you Jessica!!
You are so much appreciated !”
8AM - 5PM
3000 S Dixie Hwy, West Palm Beach
Car Rental
“Thank you andrew! We had a flight change from FLL to PBI, pbi hertz was trying to charge us an extra $240 to drop off there. I called this location after that and was told they could take the vehicle no problem, andrew also empathized that charge was ridiculous and was so kind, removing stress from my situation. I will definitely rent from El Cid Hertz the next time I’m in town! Thank you Andrew!!”
“My personal go to rental spot! Amazing customer service from Mona & Herman. Very accommodating when providing service. Polite, friendly and very helpful! Clean vehicles, no issues and promises to deliver every time! Thankful for their efforts every rental I need!”
5AM - 1AM
3175 Belvedere Rd, West Palm Beach
Car Rental
“Update - the GM called me and she is going to address the incident. I’m changing this review from 1 star to 5 stars because of the GM and her professionalism. She turned this negative situation into a positive. Thank you.
I would give zero star if I could. I’m extremely upset with my experience at Hertz due to the very poor customer service by Sandra. She upsell my prepaid car rental and when I questioned the amount and I reiterated that I was OK with my original reservation. She said it was just a “hold” and not worry about it. Well guess what it was an upsell. I went back to see her and she “never” apologized once. She kept repeating that I signed it but I signed it because she told it was a hold and it would automatically cancelled/refunded. She didn’t say it was an upgrade.
In summary, she was very defensive and rude. She eventually exchanged my car to the original reservation. She conveniently received a personal call and ignored me for the rest of the transaction. The General Manager should address Sandra’s lack of customer service and her way of upselling without clearly telling the customer.
I shared my comments and concerned when I checked out the car with Leticia. By the way, she was extremely nice.”
“My experience with Budget Car Rental has made up for every miserable, sub par one I have ever had & has renewed my faith in the service industry. I can't say enough about the help I received from Mona renting a car. For every problem that arose ~& there were a few!~ she had the answer....with patience & a smile. Thank you for the 5 star service, Mona! You're a vital asset to Budget & have earned my family's & my business for life.”
“Simone did a great job checking me out at Avis. She provided a receipt and delivered exceptional customer service. She made returning my car in West Palm Beach a smooth and pleasant experience. Thanks, Simone.”
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“Incredible service. They met us right outside the arrival area, car ready to rock. And equally they were there the moment we arrived they grabbed the car and we were off on our flight. Amazing service and worth every single penny!”