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“Decent experience, except for Heidi. If she is the manager, then smh, she makes the place feel unwelcome, and she blatantly lied to me when I tried to get tracking information, claiming that the store had no records of shipments after the day is over, but I called and someone else was able to help me right away. Thats wrong, Heidi, and I see what type of person you are. Deceitful and shady.”
8AM - 6:30PM
13194 US-301, Riverview
Shipping Centers
“I want to write a review on Raji. Yesterday I came in to get a package from my box and to pay for my renewal. She was so patient and as she is helping me she’s explained what she was doing and I just wanted to say thank you Raji for your excellent customer service yesterday”
“I’ve been using their services for years now, probably overdue for this review given I’m supposed to be on top of these things! But better late than never: I’ve consistently had good experiences here. Shipped, printed, and faxed items over the years, and they’re always helpful with packaging. Prices are reasonable for what you get. Would recommend for your shipping/printing needs!”
“Jon is the hardest working person I have ever come across. He works his butt off but he does not mess around. No talking usually but friendly and responsive. He knows what to do always and is fast. Always polite. I have been coming to that Sun City location for years.
Give this man a raise.
If you ever lose him you are going to be in a world of hurt.”
“The customer service at this UPS Store has always been top-notch. I recently visited to inquire about a custom printing project, and the team took the time to explain the available options. Zach recommended the best solution for my needs, and the final product turned out amazing. I definitely know where I'll be going for my future printing needs. Thanks to the entire team for the outstanding service!”
“Regina provided GREAT customer service by opening a little bit early so that I could mail my return and get to work. It was only a few minutes but those minutes are what I view as the little things that make this location a GREAT place to do business with.”
“While this location (as a USPS location only) was permanently closed by the USPS (effective 09 30 2025), It is now a Private Mail Facility, offering Private Mail Boxes, along with the same great customer service...”
“Went in with several amazon returns. I was able to do the majority of them at the self-service kiosk. Some of them required an associate because of Amazon wanting them in a box. Very friendly staff, clean location. I never have a problem here!”
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“I will never go back to UPS again! This was a 100% better experience. The staff was friendly, welcoming, and professional, and the overall service was excellent. I’m very happy with my experience at this location and will definitely be coming back”