“I woke up to a flat tire due to a screw.. Was able to get my hands on two new tires locally. Called carriage the same day for installment in afternoon (it was Friday)and although they were busy, they found the time to fit me in and install those two tires. Incredible staff and service.”
“They worked on my 2013 Ford Edge
Professional, Honesty, Fair Pricing, Courteous and a very knowledgeable Office Staff, what more could you ask for. When I pulled up to this shop all the Bay Doors were closed which led me to think they were not even open. Their Bay Doors are closed because their shop is air conditioned, so when you treat your employees with a healthy and comfortable environment it makes all the difference in the type of quality work you get that results in customer satisfaction. Very impressed, Highly recommended!!!”
“First off I know people tend to read the first line of reviews, so very happy with Five Star!. We took our 04 Explorer there because I was getting a flashing "OD Off" light, which is indicative of a transmission issue. I also read a PCM code that indicated a shift servo fault. They checked the servos and they were working so the initial thought was perhaps a transmission fluid change may solve the problem, then they dropped the pan. Inside was metallic debris indicating a more serious problem and they recommended transmission swap. This was performed and the vehicle is working great again. The nice thing was they did not go right to transmission change without considering other, less-expensive options first. Obviously once the debris was found they did not proceed with a fluid swap; they did the transmission swap. Very pleased with their approach to the issue and the resolution. Will definitely go there again.Service: Transmission”
“Did a great job on my car and kept me informed as to what they did. I found them to be very polite and professional. Price was reasonable. I will be going back.”
“Keith at Proctor is my new AC guru among other mechanical issues that have been plaguing my 3 vehicles. This year he will have put in a new blower motor, evaporator, and compressor on 3 vehicles of mine! Great guy to have on standby for my mechanical needs.”