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December 2023 by Lor D.
Very bad customer service at this particular store. The same item/different color had a huge price difference and store employees would not honor the lower price item. I will shop elsewhere for better customer service. My money works everywhere so no need to waste my time here.
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November 2023 by Brittany Farmer
Lee was very rude from the time I walked up to the register. I spent almost $150 in Burlington and I was told by Lee that they were out of large bags to put my pillows in. I asked another employee behind the register for a large for my pillows and she gave me one. I also couldn't shop in peace, I was approached by a Hispanic woman walking around the store trying to sell a pair of airpods. I won't be back.
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November 2023 by Senthil MSK
Excellent place to shop for clothes, shoes, baby, kids accessories and household items.There are many household decorative items, bed sheets, comfort and large size vessels,Better price for items.
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November 2023 by Lauren S.
It is like every store and like so boring and it looks so messy and unorganized and boring clean and nothing cute anymore just same old boring clothing and not organized or cleaned and the employees just look miserable unhappy and not welcoming at all and it is ridiculous! I wouldn't shop here anymore if I were you it is not WORTH IT! Just shop on amazon they have everything best website ever and this place just looks disgusting horrible and miserable not cleaned or organized pathetic. I would get everything at Walmart or amazon then this place in a heart beat. Thank you Lauren
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November 2023 by Carol Allgood
Very disorganized. Womens bras in the wrong size area. Lots of products but too hard to find anything ?
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November 2023 by PK H
We always find something here that we didn't know we needed. Staff is friendly. Line only took 10 minutes to get through.
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August 2023 by Tina Habhegger
9 people deep for checkout, 1 cashier.Back up cashier putz around the area, until there was 10 people in line!!Horrible customer service.
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August 2023 by Hams Elzonfouly
Bad manager attitude with product exchange. No proper talking with clients. Do not visit this store.
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July 2023 by Stephanie A.
Burlington in St. John's had so many options to choose from! I spent hours shopping for new clothes for myself, items for my house, accessories and some stuff for my son.Everything was so economical and the prices ranged from $3.99/$7.99/$14.99. I went on a mini shopping spree. The store was extremely organized and clean. They were open dressing rooms so I was able to try in my clothes (while there are some Burlington stores that don't provide dressing rooms).
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June 2023 by Dustin M
Good prices but very long line with 2 people working behind the counter. There was at least 15 people in line behind us with no attempt to speed things up.
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April 2023 by Suzan A.
I was shocked to see at the end of my receipt that the Burlington company doesn't post anything on their doors about charging customer's a 50% PIF on all taxable items, payable to the DPI community development District. The fee is collected and used to finance the public improvements in their district. This fee is not a tax, yet it is charged in addition to sales tax to the community, but without knowledge of the community knowing this. This fee becomes part of your sales price and is subject to this tax,but why do customer's not have the right to decline this. They are pushing this PIF on us I stead of their company paying this? This is a scam to the public and Burlington should never charge their customer's extra taxes on things they choose to support, it should be our decision where we want our money to go in community development not this PIF . I seen this at the bottom of my receipt, so I will no longer give Burlington my business! Burlington doesn't make choices where my money goes,period! They are crooks that take people's money without their consent or choice, so this is a horrible company within our communities.
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February 2023 by Kaguya Tsukuyomi
Cookie-cutter, low quality and synthetic fabrics. The guy at the register was rude, literally jerked the receipt off the machine. Not a smile, not a thank you, kept talking to the lady next to him. The worse is the fitting rooms, they were moved to the front of the store, but there are only 2 of them!! One was shut the entire time, not sure why. I had a lady in front of me with 3 kids and a cart full of clothes, I mean full to the top. I had to wait 45 minutes to try my stuff on, and when I got out the line was outrageous. Will not come again. There are better stores in the area.
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January 2023 by Dani P.
How is this store still open? Every time I go in there I cannot find a single coat/jacket. It's 35 degrees outside and I can't go to a Burlington COAT factory to find a coat. What's the point? It always looks like I'm coming in after a huge sale and it's slim pickings and messy, but it's just like that all the time, year round. I've given up.
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January 2023 by Carolyn Thompson
Great deals, long lines but they went quickly and with no problems
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January 2023 by Austin Shuherk
Good prices for higher end clothing, good selection also
