Burlington is a major discount retailer offering WOW deals on customers' favorite brands for the entire family and home. The store in St. Johns provides clothing for ladies, men, kids, and baby, along with beauty, shoes, accessories, and home décor. Shoppers find excellent prices on clothes, shoes, baby and kids accessories, and household items, including many decorative items, bed sheets, and large size vessels. Everything is economical, with very good prices and better prices for items, allowing for a mini shopping spree. The store is extremely organized and clean, with many options to choose from and open dressing rooms. However, experiences with customer service vary. While some find the staff friendly, others report issues, such as long lines with only two people working behind the counter and no attempt to speed things up. One customer expressed that an employee's attitude was uncomfortable when handling a bag request, suggesting the store should advise their customer service employees. Despite this, many always find something they didn't know they needed, making it a deal destination for back to school, dorm décor, apparel, and seasonal home décor like Halloween.
6/20/2026 at 2:30pm. Only two cash registers open and a line of 22 customers in line. Waited for 45 minutes in the line. Two staffers including the manager won’t help to process purchases. The lack of awareness of the manager says a lot about their lack of training.
December 2025
No size 10 shoes for women the whole wall is gone and full of purses. I checked all shoe aisles. What the heck.
June 2025
I love this store it has a good selection of different items
