Metro by T-Mobile offers helpful and knowledgeable customer service, with staff members who are fast, professional, and patient. Customers appreciate the assistance in selecting and upgrading phones, often describing staff as going above and beyond to meet their needs. Many reviews highlight positive experiences, especially with staff like Alex and Bri, who provide great support and service. While in-store experiences are generally excellent, some customers find the customer service over the phone less satisfactory. Overall, Metro is viewed as a reliable place for phones and electronics, with a friendly team that makes shopping easy and enjoyable.
Great service. Alex is very knowledgeable and helpful.
November 2023
This store is the best! Chad was very hopeful and knowledgeable. Wonderful customer service. Thank you
September 2023
Metro was great and very helpful I got my first ever phone with metro and never complained the customer service was always amazing as well will definitely be back if I need any new electronics ??
