Old Navy in St. Petersburg, FL, located in Tyrone Square Mall, offers a wide selection of clothing for the whole family. Customers can find trendy maternity wear, stylish options for women, men, and kids, and a variety of casual basics and seasonal items. The store is known for its affordable prices and helpful, friendly staff, making it a popular shopping destination for many. Shoppers appreciate the convenience of online shopping with in-store pickup. However, some reviews mention misrepresentation, noting that the store did not have the themed items they expected. On a positive note, the store's staff have been praised for their kindness and helpfulness, particularly one employee who went above and beyond to return a lost phone after hours, demonstrating exceptional customer service and honesty. While most interactions are positive, there have been concerns about customer service from management, with complaints about rude behavior and insensitivity, especially toward disabled customers. Despite these issues, Old Navy remains a well-regarded store for affordable fashion and friendly service in the mall.
Was able to process my return with ease. Friendly staff. Clean store. Great service
May 2026
10/10 recommend the Tyrone location! Everyone in the store is so so friendly. Drea was the employee that helped us out today and she was absolutely wonderful!!!
March 2026
This review is specifically for Byron. He was so helpful, proactive, and kind. He helped me find things throughout the store and then during checkout he and I had a great conversation! People like Byron make retail spaces a nice place to go, and I hope he gets the recognition he deserves!!
