Geek Squad, a service provided by Best Buy, offers repair, installation, and setup services for various types of technology at over 1,100 stores. Their agents are knowledgeable and courteous, providing support for computer and tablet repair, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. They can fix most makes and models, regardless of where they were purchased, and offer guidance on how to get the most out of technology. Geek Squad agents, such as Dylan, have received praise for their excellent customer service, quickly resolving issues and providing personalized assistance. Customers have noted the professionalism and friendliness of the staff, who are eager to share their experiences and knowledge. Whether helping with a laptop issue or fixing a new phone, Geek Squad is recognized for their commitment to customer satisfaction and their ability to address a wide range of tech problems.
Repaired my iPad Pro in just a few hours. The tech was really nice and professional. Glad I had the geek squad coverage.
December 2024
It took 40 min trying to schedule the appointment. The person assisting me was so disconnected and poorly trained. At the end I gave up, no way am I going for the geek squad and run in to problems later.
August 2024
I had my laptop give me issues yesterday, and the Geek Squad helped me out. Jasmine helped me along with the process, and was professional and nice to me. Highly recommend the Geek Squad for any help with one's computer.
