Metro by T-Mobile at 1643 Rinehart Rd is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the welcoming atmosphere and the patience of the employees, especially when explaining plans, products, and features. The store offers a variety of 5G phones from brands like Apple, Samsung, and OnePlus, along with unbeatable prepaid plans that include unlimited talk, text, and data. Many reviews highlight the staff’s willingness to go above and beyond, assisting with setup, addressing concerns, and ensuring customers find the best deals. Ramon, a manager, and other team members are frequently praised for their professionalism, attentiveness, and efficiency. Customers have left satisfied with their purchases of new phones, tablets, and plans, often mentioning how the staff made the experience smooth and friendly. Overall, this Metro location is highly recommended for its caring team, good selection of phones, and plans that meet various needs. It’s a trusted place for reliable service and quality assistance.
This Metro has been my store since I signed on. I have been with metro for 15 plus years and the staff at this store has always been helpful. The staff answers all my questions and always come through with the newest deals for upgrades. I would recommend then ever time for a 5 star store.
December 2025
The 2 worker here at this location are very helpful and always in good spirits despite the difficulties in troubleshooting my device. I appreciate their help and patience
October 2025
The lady and gentleman were so wonderful and even helped me transfer all of my data to my new phone
