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9:30AM - 7PM
1913 S French Ave, Sanford
Mobile Phones
“Shared the specific information about my phones and was given a fair quote to purchase them. The items were properly prepared, packaged and sent out with the UPS address slip IWM provided me. They notified me when the items arrived, when they were being assessed and again once the agreed upon money was placed in my account. Overall, simple and fair transaction!”
“After a horrible experience at different repair shop Jacinia (sp?). Was so helpful and kind. She was able to repair both the front and back of my phone in very little time. Thank you again.”
“My phone shattered beyond repair. 4 other AT&T stores told me a particular product I wanted was not available. We entered Bryan’s store and he searched until he found a new phone for me .
He made my day using the exceptional traditional customer service I expected from AT&T ! Thank You Bryan !”
“My wife and I went and seen Rudy and Orlin and they really took good care of us! Awesome service and they are really good to their customers! Y'all must go see them for your cell phone or home Internet needs!”
“Lizt was incredibly kind and patient. She took the time to help me with my issue and resolved it efficiently. Her customer service is exceptional, and it's clear that she genuinely cares about helping customers. She truly deserves recognition for her great work!"”
“Kermith was both courteous and helpful on my visit. He provided options on the best deals for the phone I was looking at and never put any pressure in making a final decision. Intended to return with my wife and sign up for a joint plan, but due to time constraints, we ended up at another Cricket location. This made me regret not going back to him, but will return on the next occasion I need any service for a phone.”
“They swept in and helped me when l was in deep trouble and l didn't even know it. I came there completely unaware that l was being scammed by a crook that they ID'd before l even knew it!!!GOD BLESS THEM ALL!!!”
“Josh is awesome!!Definitely recommend seeing him at this location for all needs tmobile.I came in with a situation that required patience and he was willing to go the extra mile for me!Robinson and Billy the other guys were great as well!”
“This location is so helpful and great service they even go over beyond trying to help you great lady name Erica works there she even gave me a promotion for a free tablet without me even asking. I would give e her a hundred stars”
“This Metro has been my store since I signed on. I have been with metro for 15 plus years and the staff at this store has always been helpful. The staff answers all my questions and always come through with the newest deals for upgrades. I would recommend then ever time for a 5 star store.”
“Raqi was wonderful. Beautiful personality. She was kind and sweet. She took her time and explained everything. She makes sure you have the best options. I would recommend her store to anyone!”
“We came in today feeling hesitant and stressed, but the customer service completely exceeded our expectations. From the moment we walked in, everyone was welcoming, kind, and genuinely helpful. Even though the store was extremely busy, the staff stayed attentive, efficient, and responsive. We left feeling taken care of and very happy with the service we received.”
“Just switched to T-mobile for the first time today. Visited this location and Misha was a great help. Highly recommend to purchase a new phone from this location.”
“A huge thank you to Caitlin, Gina, and Juan for their phenomenal customer service and sales expertise! Despite the store being incredibly busy, they handled every customer’s needs with such ease and professionalism. Their knowledge of their products and systems is unmatched, and they were able to resolve a business customer service issue I had been dealing with for over a week without any delay. They managed to navigate through the chaos effortlessly, making each customer feel valued and attended to. Their patience, efficiency, and positive attitudes truly set them apart. I’m beyond grateful for their exceptional service and highly recommend this amazing team!”
“Tonya was so kind & helpful , she knew her business & spoke clearly so that us old folks could hear & understand. She was able to figure out what was wrong with my phone in justca few moments. We were happy with the price she quoted it &helped by getting me the right cover & even put the screen protector on with No Bubbkes. We were extremely happy with her Service & with the Price! Thank u, Tonya.!”
“This spectrum was a blessing! I went to Orange city 3 times (with appointments) and no one could ever help me or lie saying to call the store next time (they don’t receive phone calls). I was about to give up but tried the Sanford location. Chad was great! What he did in less than 1 hour those idiots at Orange city wouldn’t do.
I’ll be sticking to this store moving forward.”
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“My phone was destroyed while on vacation. Brought it here and Mohammad was EXTREMELY helpful and went above and beyond fixing my phone. Highly recommend for professionalism and perseverance in finding any and all solutions to fix my phone.”