“I purchased a phone at this location from Orlando and Ramone (manager). I was greated cheerfully as soon as I walked in by Orlando. They helped me select the best phone for my needs and answered numerous questions patiently and with a great attitude. Definitely will be returning here.”
“Great Experience! The whole crew was exceptionally helpful and courteous! Jackson is a real technical expert, both took the time to advise us on potential savings but also answered all my questions in great detail. I will definitely advise my friends to use this location. We couldn’t be happier with our experience. Thank you to the whole team.”
“Sophia was literally so amazing and very helpful! Also a Great multitasker she took care of me and two others in the store at the same time. Very impressive will definitely be coming back!”
“I've been back several times, as I can be quite clutzy with my phone, and I've repurchased tempered glass on each visit. Not much communication has been used. When conversation has been made, it's polite and courteous. The prices are fair and competitive. The young lady that works there is quite knowledgeable and helpful.”
“I had a great experience at this store. My phone stopped working completely so upon Arrival Edwin greeted me and helped me get started immediately. He was so knowledgeable and very helpful through the whole process. He was able to offer great insight on the different phone they had to offer. This is the best customer service I have ever had at an ATT store and I have been a lifetime customer of ATT. Edwin was amazing!”
“I had a great experience. They fixed my phone screen in an hour. They were fast and reliable. Easy experience through tmobile claims to get the screen fixed and not have to get a whole refurbished phone. Setting up the time to get my phone fixed was an easy process. I was running a little late dropping my phone off but when I called they were very nice and understanding. They were okay with me dropping it a little later. Definitely recommend.”
“I needed to buy a new IPhone and saw it was on sale for a great price!! The Cricket stores near me didn't have it so I went to this location. Immediately walked in with my son and were promptly greeted and assisted by Nancy. She got me the IPhone and help me set up everything. Zarina was there with her assisting us as well and when she saw me coughing so much she offered me and got me some water. The girls did a great job and my phone was set so I could enjoy the rest of my day. It was like early 3 Kings Day! Very happy with my purchase and the amazing service! Thank you girls! ?”
“I've shopped at Target all over the country and this is my favorite store so far. It's spacious and clean and the staff are FANTASTIC!The grocery selections are great and the meat department is exceptional, very fresh. Plenty of processed snack items you never dreamed you wanted, an enormous selection of frozen items, a big selection of beer and wine, and more. Most of the time you can find their Good and Gather brand for less, even when it's organic. But overall, the prices are better than local supermarkets. As an example, I've been into breakfast burritos for convenience lately, and they are a dollar less EACH compared to Publix. Adds up! (And hey! Target has way better politics.)I'm still a little confused by the navigation in the store. Last time, I couldn't find seltzer, only soda and sports drinks.They have all sorts of household items, like bathroom scales and refillable Keurigs (it's not that hard, people!).I've had great encounters with different staff here: from the sweet beer n*** guy, to a funny and endearing older gentleman, to a cheerful and efficient female cashier. Retail isn't easy and I appreciate them all.”
“Absolutely awesome staff. I ended up being over an 1 hour late to the appointment I scheduled. They immediately helped us and we were taken care of and out the door. Will always go to this AT&T location.”
“Thanks to Ruth this store is the best. We travel from Osteen to this location because we KNOW Ruth will make sure things are done right and we always are satisfied when we leave. People including my husband and daughter and i have stood in line hours waiting for our turn to speak to Ruth and she is worth the wait everytime. If more stores had a person like Ruth there would be alot more satisfied customers.Thank you Ruth!”
“Great place! Awesome customer service and deals! I went in with an iPhone 7 and came out with an iPhone 11!!!!!! Great payments options, and phone protection options as well. They didn’t have the phone I wanted at the store and an employee drove to get it from another store for my purchase. Just great! Thank you guys so much! I appreciate your care.”
“Thank you thank you Kaylee, you were nice, very professional, as well as always keep this location clean & well kept. Any time we come to this location, customers are helped in a timely matter and still leave feeling they got the providers full attention. All in all, definitely a nice place that I highly recommend! Will be returning for ANY & ALL of my future cellphone needs if in this area.”
“Tonya is amazing! She went above and beyond to help me get a phone line added. She had to call several departments because of a specific issue and kept a great attitude the whole time. She also was training another fabulous coworker, Desia, who was open to learning and picked up things quickly! These girls rock! I’ll definitely be back!”
“As a long-time customer of Verizon, I have always had positive experiences at their stores. However, my recent visit to the Verizon store, assisted by Sabrina Derrick, has set a new standard for exceptional customer service.Recently, I lost my phone in a bad accident, which left me phoneless, stressed, and disoriented. Amidst this chaos, I visited the Verizon store seeking a solution.Sabrina displayed extraordinary empathy and understanding from the moment I approached her. She listened attentively as I explained my predicament, exuding patience and genuine concern. In an era where genuine customer service is increasingly rare, Sabrina's approach was a breath of fresh air.But what truly set Sabrina apart was her determination to resolve my issue. She explored various options to help me find a solution and went above and beyond to ensure the process was as smooth and stress-free as possible. Her expertise and knowledge about Verizon's services were evident, and her ability to tailor these services to my unique situation was impressive.What I appreciated most was Sabrina's ability to make me feel valued and heard. She didn't just see me as another customer but as an individual in a challenging situation. This humanized approach in a corporate setting is rare and commendable.In conclusion, my interaction with Sabrina was the best I have ever had at this Verizon store, and that's saying a lot considering my past positive experiences. Her exceptional service has not only resolved my immediate issue but has also reinforced my loyalty to Verizon. Employees like Sabrina are a true asset to any organization, and she deserves recognition for her outstanding service.Thank you, Sabrina, for turning a challenging day into a positive experience. Your professionalism, empathy, and determination are exemplary, and I hope Verizon realizes what a gem they have in you.”
“I received a message on my phone. That was was peculiar so I went to my carrier and they fixed the situation very quickly. I have been with yhis company for 2 years and I have no complaints there always there to help when I need it”
“I recently joined due to a great price on a large purchase. I have been happy with all my purchases. I'm also pleased that I can order online and pickup curbside. The last time I was there I tried scan and pay. It is easy and saves time. I don't like self checkout but this is different because it makes it easier for ME not just the merchant.”
“It’s been closed from last year. Rather visit the i fix and repair store in the mall. It’s an in-line store near Dillard. Meet Sam there. He is an 7 years Experienced technician with reasonable price. Best service in town at.”
“My wife and I came to this location to get new phones. It was a very pleasant experience, and it took us less than thirty minutes to get everything we needed and be on our way.”
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“Overall a fair process. Makes it easy because they provide shipping labels and other shipping options. I sold 4 different laptops so my experience did vary. I can see why some give one star and complain. But would also say I can see why some give five stars. I'll end it with they did as they promised and overall good experience.”