“Had an urgent need to replace my old iPhone for the latest version and from the greet to the fulfillment of that particular need the service from Angel was top tier. She was beyond patient with guiding me through every step of the process while breaking down all my options to move forward with my new phone. Angel's customer service is definitely the standard I wish I could experience anywhere I go 🙏🏾”
“I had an excellent experience with Mediacom. A special thank you to Jerry for making sure my issue was taken care of so quickly. He went above and beyond to help me.
Also, a huge thank you to Elijah (I believe that was my technician’s name). He was professional, knowledgeable, and had an outstanding attitude throughout the entire visit. He resolved my internet issue efficiently, which also allowed my home security installation to be completed the same day.
Excellent customer service from start to finish. Thank you both for turning a stressful situation into a great experience!”