DG Ace Hardware is a friendly and helpful local store that is part of a global chain of over 5,000 Ace stores. The staff are known for their kindness, personal service, and knowledge about hardware and home improvement. Customers often visit for key cutting, finding unusual hardware, or seeking advice on projects. Many reviews highlight the staff’s willingness to go above and beyond, such as offering to jump-start a car or helping to locate specific parts when out of stock. The store also features a knowledgeable team at the paint booth, who recommend products like double-sided tape over velcro, ensuring customers find what works best. The manager, known for being very helpful, quickly resolves issues like exchanges and makes customers feel cared for. Customers appreciate the store’s well-stocked hardware selection and the friendly environment created by staff who are always ready to assist. Overall, DG Ace Hardware is recognized as a neighborhood-focused store that provides personal service, quality products, and a welcoming atmosphere, making it a trusted place for DIY projects and hardware needs.
