ADT Security Services is a leading provider of security and automation solutions for homes and businesses in the United States. They offer 24/7 customer support and focus on providing fast and quality responses to help customers feel safe and empowered. Some customers have faced issues, such as equipment problems and difficulty with replacement parts, but efforts are made to resolve these concerns, like scheduling service visits. Customers have praised representatives for their outstanding service, with responses almost immediate and support going above and beyond. Overall, ADT is committed to improving customer experience through quick assistance and dedicated staff, making security more accessible and reliable for its clients.
My tech Tony was amazing, very professional and friendly and fast. At the end of the install I had no questions, he was very informative. There’s so many options I had no idea existed! I feel extremely comfortable and much safer with my new ADT security system installed by Tony.
May 2026
Chris Poore from Waypoint inspections third-party referred me to ADT. Mr Frank just installed me in Bradenton Florida. Quite pleased with the services
March 2026
Our technician Pedro was wonderful, went above and beyond to make sure we had what we needed. He spent extra time to get the job done in the best way possible. We've been ADT customers for decades and continue to highly recommend their services.