Chase Bank is a reputable financial institution that provides a range of services to its customers. According to the reviews, the experience at Chase Bank can vary, with some customers reporting excellent service from employees like Blanca and Luis, who were described as kind, professional, and providing above-and-beyond service. However, other customers had less positive experiences, with some staff being described as rude. Despite these mixed reviews, the bank is praised for being a nationwide, full-service institution that can accommodate remote property closings and other financial needs.
They don't answer their phone and I have to make an appointment online to do the most basic of things.
May 2025
Terrible service, no employees at all. No AC in the building. Came second time for open account, nobody can help. Still waiting for anybody can come and help me. 👎👎👎
August 2024
Had such a great experience with Blanca! She was kind and professional throughout our appointment and took very great care of us!
