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“I found this place to be honest, responsive, and knowledgeable. I had a very old phone that another place told me they could not repair. This place repaired it timely at a reasonable price.”
“Austin was incredible to work with, he got my phone back up and running around my eSIM had problems and was in SOS. I run a business so him getting me back online was everything I wanted and more. 100% recommend”
“DESTINY was working when I walked in looking for a new cell phone.
She was really informed on how to get me the best deal in regards to my financial situation at the time. I even told her I was going to go across the street and compare prices at metropcs. But after just a few minutes inside their building I knew my phone was going to be.......?? a BOOST PHONE.... Courtesy of my DESTINY ???”
“Got an iPhone 16 plus today & absolutely love it!! Tom helped us out immediately and was very knowledgeable about the promotions and deals we would qualify for. We will definitely be coming back here for any new phone upgrades!!!”
“Knowledgeable, friendly/ respectful staff dealing w/ busy site and folks getting to, or from, hectic work/ Family schedules. Thank You for accessible site and efficient staff”
“At the clark and beneva store I received the best service ever. Sean andemployee was extremely helpful and patient with me. I only wish that other retailers could have a Sean on their staff”
“This is the only metro store that we go to and we live up on university Pkwy. The reason is very simple. The customer service is impeccable, Luke is the best employee that metro/T-Mobile has. And I travel a lot and I have had terrible experiences at every other places throughout the country. Luke is prompt, polite, respectful and is an excellent problem solver. Thank you SO much for another excellent experience. Hands down should get a ren star review because 5 just doesn't do it justice..”
“I went to the store for help. I was getting messages on my phone and I still am. Telling me my phone was in danger and I have thousands of viruses and i was “hacked”. First person I talked to was trying to help when “Daniel” told him to go elsewhere, told me go to the out of the way — go over there. Sorry I was in his way, when I thought about how rude he was with me I left. I could have been a sale today had he treated this”old” woman with respect! Daniel need to learn how to talk to people.”
“Dana is exceptional! I had a serious issue based on misinformation from an online rep at a DIFFERENT LOCATION. Dana was extremely thorough and patient in seeking a resolution! He is a stellar model of professionalism, a man of integrity, and a very good problem-solver! He turned my trauma into triumph!
Denise”
“Horacio the manager was a great help getting our phones. He is great at multi-tasking! He is very efficient and friendly. I always recommend my family and friends to come see him!Thanks for the help!Someone give this dude a raise!! ??????”
“It was a very great experience coming to this burger king. It is a lot cleaner people are very polite at work here I'm from Orlando we don't have Burger King's this nice and people are”
“Robert in the Sarasota corporate store was extremely helpful and patient and explained everything while we were purchasing 2 new phones and tv&internet service. He is very knowledgeable and a fantastic asset to at&t and I highly recommend him. Thanks for the great experience Robert!”
“"Gretchen provided exceptional assistance today! Her expertise and patience made the process of switching data over to my new phone a breeze. She went above and beyond to ensure that everything was set up perfectly and took the time to answer all of my questions with clarity and kindness. Her professionalism and friendly demeanor made the entire experience enjoyable. I highly recommend Gretchen to anyone seeking outstanding customer service. Thank you, Gretchen, for your outstanding support!”
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“Rob is an excellent sales rep and great with follow up. I highly recommend asking for Rob when you visit the store. He continued to help me for a few months after I had purchased phones from him. He exceeds my expectation in Customer Service.”