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“Absolutely the BEST experience with a cell phone issue ever! Chris was amazing. Helpful, knowledgeable, patient and friendly. In and out with everything I needed in less than 30 minutes. Very pleased with the service and experience. And he even saved me on my monthly bill.”
“Service was absolutely great ?. I am very satisfied. I called thinking the store was still open but it was closed he was nice enough to stay a little longer and bring be on to the green team. Ed is the best y'all go see him ?”
“Darko was excellent! I came from another wireless carrier, and he helped me find a better plan, switch smoothly, and start saving money right away. Highly recommend!”
“Edwin has provided me quite possibly the best customer service I have ever experienced. After losing my phone and attempting/failing to go through the ridiculous fraud prevention involved in AT&T services, he has been nothing but a gem working exponentially to find me a solution. If everyone had an Edwin on their side the world would be a much better place. Give this man the recognition he deserves AND a raise. Thank you Edwin you are the man among men.”
“Me and my friend walked in with our phones both water damaged from a water park catastrophe. We were immediately met with friendly staff and were situated with an employee named Kevin. Not only was he very knowledgeable and helpful with both prices and phone service, but he had a great sense of humor and made the time fly by and got us both new phones at great prices. He encouraged my friend to follow her calling as a scammer online named Mohammad Abdul, and was able to answer all questions we had…. except for one: Which one of you fools sent me le buddha?
All in all, 10/10, wonderful experience and fantastic service. Quick, helpful, and easy!”
“Reda and his team were very helpful. They helped me with all of my cellphone and MacBook problems while informing me on the actual problem and how to avoid it in the future. They remain professional even when I was visible frustrated and confused. They did not allow me to leave unsatisfied. I am a chronic electronic breaker and I have never experienced nothing short of great customer service! Thank you”
“Excellent service and knowledgeable staff! They helped me choose the perfect phone, and the process was quick and easy. The selection is great, and the prices are competitive. Highly recommend this store for anyone looking for a new phone or accessories!”
“Elijah was very friendly, knowledgeable, and quick to answer questions. He knew what I needed to lower my bill AND upgrade my phone at the same time. Highly recommend this location.”
“Mike Barnes was great! I called the store the day before I went in and he was very patient with me. He called several stores trying to get the phone I wanted. He had great phone etiquette. Very professional! He stayed past his shift working to set up my new phone the next day when I went into the store! Thank you! The other guys in the store was nice too.”
“Joanna is a awesome asset to the company her customer service is impeccable.And her knowledge of all boost products over exceeds the Wimauma or Ruskin location anyday.”
“Garrett, Angel and Brandon work great as a team together. Positive upbeat attitudes. The stay on the problem until it is solved. Best Verison customer service I have ever experienced in 20 Plus years.”
“TEM Was great. Filed our claim late last night after hours and he called us first thing when they opened this morning to let us know that we can come at anytime. They also got the phone fixed in the time Window that they felt was possible. Great customer service and very professional”
“I walked in unsure about upgrading, but Scott Hammond helped me compare my options and made the iPhone 17 Pro an easy choice. He even helped set it up and transfer everything. Outstanding service!”
“I went in with low expectations and left with everything I needed and more thanks to Ray. He helped me tremendously and I wanted to give special thanks to Him. Ray the manager saved me a grip of money. Just waiting on my phone charge to be canceled”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
“So this is the second time I have been here and gotten amazing help. Both times either Priscilla or Koraly have helped me. Like they literally have gone above and beyond. I told my mom to come here from another state, because they know their stuff. A lot of Cricket stores seem oblivious, but not this one . Come here and let them help you. You will leave better than you came and not frustrated”
“I love this store. The service is 5 star. Thank you Alan for always helping me out. We hope he makes management soon although we will miss you on the floor. Thanks again.”
“Anna was simply the best we were in and out in 15 minutes and that was the fastest that I got in and out of the store . She helped us get the phone we needed and at the price we needed it. If you ever have a need for your phone to be fixed or to be....”
“Sean at this store is great. He did everything he could to get our college student able to get a new phone. He even stayed after closing and watched out for safety issues.”
“Alex did a great job on explaining all aspects of my trade in. I got a great offer. He was patient with me since I am not tech savvy. If you go to this store be sure and see him”
“Cricket at this location is the best one to come to. There’s a lady there name Priscilla she so awesome her customer service is excellent when need a phone ask her she’ll make sure you will not walk out the door without a phone she’ll make you get approved and she also know how to treat her customers. I had walked out the door very satisfied.”
“I really wish I knew the name of this gentleman that I had the pleasure of dealing with one night I'm going to find out his name and let his bosses know but thank you so much what a great representation you are for this company and I appreciate you and your time so very much. I hope your bosses get to see this and realize even more than they already do about how great this employee is. THANK YOU again”
“Best experience ever the general manger jay is the best sales representative there is this is the top At&T store I would definitely recommend coming here to get your service. Not only is he amazing at what he do but he took his time and made sure that everything is good before I left even gave me a discount and a gift card forever grateful keep up the great work Jay.”
“Sam was awesome! After dealing with a very disgruntled customer he handled it with professionalism and courtesy! He saved the day for me when it came to my phone options! Truly put me in a better situation and happy to say he is a life saver!”
“My first time there about a year and half ago I got a phone case and a screen protector with a life time warranty. Since then I've been back twice to get another screen protector because it was damaged due to it being my fault, and both times I had no issues with them replacing it per warranty. They are honest and stand behind their word.”
“After two exhausting weeks of going in circles with AT&T customer service and visiting three different stores, calling Customer Service five times talking to supervisors, I was beyond frustrated trying to resolve an IMEI issue that no one could figure out. I had spoken to over seven different representatives and not a single person could give me a straight answer or solution.
Then I walked into this location and met Edwin, the store manager — and finally, someone who actually knew what they were doing. He took the time to listen, troubleshoot the problem thoroughly, and didn’t brush me off like everyone else had. He was patient, knowledgeable, and committed to getting it fixed — and he did exactly that.
Edwin went above and beyond, and I can’t thank him enough for making something that felt impossible finally get resolved.
Thank you Edwin!!”
“The guy with the tattoos on his arm and glasses i really apologize I forgot your name but he is great, needed a new phone and he helped me out with everything I needed and got me out the door within a hour, he set everything up for me and did the screen protector perfectly, much appreciated and great store”
“Absolutely amazing service 10/10 from Sergio. Probably the only store I’ve been through of which I have gotten service with outstanding personality and Grade A service. This gentleman was extremely knowledgeable on everything and made the information way more understandable to someone who has no idea what any of this is about. Again I cannot stress how much I recommend this store.”
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“Julio at the store in Mango is phenomenal! Being a sr Citizen some.of the new technology is hard for me.to.navigate. But no matter the question or concerns, he takes the time to explain and show me how to do it! He is a definite asset to Cricket Wireless and an excellent Ambassador for your organization”