Mobile Phone Accessories in Valrico, FL

“Maria provided an absolutely excellent customer service experience at Verizon! She was incredibly kind, professional, patient, and knowledgeable. She took the time to understand my issue and worked diligently to resolve it. I truly appreciate how helpful and professional she was throughout the entire process. Maria is a wonderful representative and a great asset to Verizon. Thank you so much, Maria, for making what could have been a stressful experience so easy and pleasant!”

“I’ve been a Verizon customer for over 17 years, and after opening a new account recently, I ran into a series of issues involving misinformation, unexpected charges, and a lot of frustration. After spending over a week and a half trying to get answers through customer service and another store in Brandon, I finally found the help I needed with Lammahd.

Lammahd was professional, patient, knowledgeable, and genuinely cared about resolving my concerns. He took the time to thoroughly review my account, explain everything clearly, and fix issues that others had been unable to resolve. He never made me feel rushed, didn’t make me uncomfortable, and treated me with kindness and respect throughout the entire process.

I’d also like to thank the customer service agent, Amo, who was equally helpful and professional. Together, they turned a very stressful experience into a positive one.

Exceptional customer service is rare, and both Lammahd and Amo went above and beyond. I’m truly grateful for their help and highly recommend working with them. I know I will definitely be visiting this Verizon store in the future.”

“I've had two experiences at this store and both were excellent. First time in I saw Sergio who I feel went above and beyond with his customer service. He helped my wife and I upgrade our phones. He helped me save by letting me know I qualified for a discount as I'm a health care provider. The money I saved I was able to add insurance for my whole family and still saved money. That's A+ service.
Second time I came in I saw Nathi and she was just as helpful. She helped me to get a plan for my daughter for the summer as she is traveling to Europe. They both I feel went above and beyond, and I would definitely recommend this store location for your AT&T needs.
Bravo Sergio and Nathi”