Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers praise the staff for their helpfulness and expertise. A standout employee, Jordan, is highly recommended for his fast service, honesty, and clear explanations. He assists with switching carriers, upgrading phones, and transferring data smoothly, providing tutorials to help customers understand their new devices. One customer appreciated how Jordan patiently explained features multiple times and handled concerns about app downloads and QR code scanning. Another reviewer mentioned Sean, who made the phone setup process friendly and straightforward. Additionally, Dylan is recognized for his knowledge and helpfulness in fixing phone issues, ensuring customers avoid unnecessary trouble with help desks. Overall, the staff at this Verizon store are seen as friendly, knowledgeable, and dedicated to providing good service, making customers feel valued and well-assisted during their visits.
Awesome client service experience upgrading my phone and obtaining new service. Sean, our store associate was patient and thorough in answering all of our questions.
June 2026
Matthew was excellent and extremely professional. I’m 76 and a widow. Explained everything and very patient.
May 2026
Matt is terrific, patient and highly professional. I recomend this store.