Verizon Authorized Retailer Victra in Spring Hill, FL offers a wide range of wireless devices and services to its customers. The knowledgeable and dedicated store consultants and managers strive to provide the best possible experience, connecting technology to life in a trustworthy, fun, and profitable way. Customers praise the exceptional customer service, with staff like Miles and Isabella going above and beyond to assist them, whether it's recovering lost crypto funds or explaining plan options and new phone features. While there have been a few issues, such as problems with passwords and long wait times, the overall experience is described as great, with the store consultants' professionalism and helpfulness highlighted.
Today came into the store due to a phone malfunction… which is another issue for another day. However Izzy and Miles were amazing. They were accommodating and not condescending. Assisted and worked with us to make a not great situation a better situation. Thank you for your great customer service. Will continue to come... read full comment
July 2025
Rebecca helped us with our new phone quickly and got everything transferred. THANK YOU BECCA!
June 2025
Very pleasant experience. Didn't have to spend all day getting a new phone.
