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“Chris was great! I came in with a insurance replacement and he took his time to find any email addresses I had under my number to find a backup. I really appreciate his patience because I know nothing about these phones! Thanks again Chris.”
“Vladimir was great and very helpful took all the time to explain everything to me and was knowledgeable and help me set up everything even my new phone with my car and was a cool guy to talk to”
“Was very satisfied with the store service, do not like that my phone is held hostage for 4 more months. Have no choice in the matter, as I can't get another phone. The store in New Port Richey was not nice, they sent me to the store in spring hill and made me loose 5 in gas. They even refused to call the other store and ask a question before driving a long distance.”
“Kaedin Has been the most professional Verizon wireless assistant we’ve ever dealt with. He has helped resolve multiple issues, very professional, courteous, respectful, and determined to get the problem solved.”
“Ran into Jerry ... my father and I .... had a situation ... very friendly and professional .... and very patient .... he took the time for our situation ... Thumbs up .. also .. we went back to verify my father's usage, and once again, they fixed it .. so far .. so great ..”
“They helped me out tremendously I brought in my new phone. But ever time I switch phone I lose all my contacts, text, notes,and photos. But they sat there with me and help me transfer all 9,000 of my photos, and my Gmail accounts and all my notes.
I was worried I wouldn't be able to keep everything but Julio help me and sat through the whole 2 hours + process and I am be on thankful. Made switching phone so easy and I am so grateful.”
“Probably the most helpful & talented team of phone pros. Shelby and Julian fixed my phone quickly and...NO ATTITUDE because I'm a senior!! What a team!!”
“Dom is an asset to Metro. He helped us with a great attitude and knowledge of the product. I would recommend this location for anyone looking for an excellent Metro store.”
“Had a great experience today with nicki at boost mobile. Very knowledgeable and helpful on different plans and about the phones .would come back thank you again.”
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“Matt provided the absolute best customer service we have ever experienced with Verizon — and we’ve been customers since the PrimeCo days. He went completely above and beyond to make sure all of our phones arrived in time for our upcoming travel, and he even personally dropped them off to us.
Not only that, but he took the time to patiently walk us through transferring all of our data and made the entire process seamless and stress-free. In a world where great customer service is hard to find, Matt truly stands out. Professional, responsive, knowledgeable, and genuinely caring — he exceeded every expectation.
Verizon is lucky to have someone like Matt representing them. Thank you again for such outstanding service!”