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“Was very satisfied with the store service, do not like that my phone is held hostage for 4 more months. Have no choice in the matter, as I can't get another phone. The store in New Port Richey was not nice, they sent me to the store in spring hill and made me loose 5 in gas. They even refused to call the other store and ask a question before driving a long distance.”
10AM - 7PM
4381 Commercial Way, Spring Hill
Mobile Phones
“Chris was great! I came in with a insurance replacement and he took his time to find any email addresses I had under my number to find a backup. I really appreciate his patience because I know nothing about these phones! Thanks again Chris.”
“Kaedin Has been the most professional Verizon wireless assistant we’ve ever dealt with. He has helped resolve multiple issues, very professional, courteous, respectful, and determined to get the problem solved.”
“Joe and Angel are the best representatives of T-Mobile that I’ve ever dealt with. They were so attentive and patient with me and my wife. They are definitely a couple of keepers.”
“Angel was amazing! The whole experience was smooth and professional from start to finish. Very friendly, knowledgeable, and made everything easy. Highly recommend!”
10AM - 7PM
11190 Spring Hill Dr, Spring Hill
Mobile Phones
“Vladimir was great and very helpful took all the time to explain everything to me and was knowledgeable and help me set up everything even my new phone with my car and was a cool guy to talk to”
“Ran into Jerry ... my father and I .... had a situation ... very friendly and professional .... and very patient .... he took the time for our situation ... Thumbs up .. also .. we went back to verify my father's usage, and once again, they fixed it .. so far .. so great ..”
“Went to Metro to get replacement phone for my daughter's phone she broke which is never fun, but the manager Matt and the new trainee Xavier were so helpful and wonderful. I walked away with more than I needed and they did everything they could to give me a great price with extra fixings. These guys are great and I will always come back.”
“They helped me out tremendously I brought in my new phone. But ever time I switch phone I lose all my contacts, text, notes,and photos. But they sat there with me and help me transfer all 9,000 of my photos, and my Gmail accounts and all my notes.
I was worried I wouldn't be able to keep everything but Julio help me and sat through the whole 2 hours + process and I am be on thankful. Made switching phone so easy and I am so grateful.”
“Probably the most helpful & talented team of phone pros. Shelby and Julian fixed my phone quickly and...NO ATTITUDE because I'm a senior!! What a team!!”
“Dom is an asset to Metro. He helped us with a great attitude and knowledge of the product. I would recommend this location for anyone looking for an excellent Metro store.”
“My experience at this place was great, there is this guy named Romero and he helped me and my dad out a lot and he answered my questions correctly and help me understand and he treated everyone with respect.”
“Had a great experience today with nicki at boost mobile. Very knowledgeable and helpful on different plans and about the phones .would come back thank you again.”
10AM - 8PM
1389 Wendy Ct, Spring Hill
Mobile Phones
“Rachel was incredibly kind, knowledgeable, and helpful yesterday. She turned what was a potentially stressful situation into a truly positive experience. Thanks to her outstanding customer service, I ended up signing up for the Best Buy membership and will definitely be returning to this Best Buy & her for all future purchases. Best Buy is fortunate to have employees like Rachel, she is a great example of excellent customer service!”
10AM - 8PM
2408 Commercial Way E, Spring Hill
Mobile Phones
“Had a wonderful time and experience switching my phone plan from AT&T it was quick and efficient huge thanks to Rosann at tmoble for the help thank you very much it was greatly appreciated.”
“Brandon @T-Mobile is super amazing, helpful knowledgeable, quick and efficient Everyone in the store is very helpful and nice!! Especially to the older people super sweet”
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“Matt provided the absolute best customer service we have ever experienced with Verizon — and we’ve been customers since the PrimeCo days. He went completely above and beyond to make sure all of our phones arrived in time for our upcoming travel, and he even personally dropped them off to us.
Not only that, but he took the time to patiently walk us through transferring all of our data and made the entire process seamless and stress-free. In a world where great customer service is hard to find, Matt truly stands out. Professional, responsive, knowledgeable, and genuinely caring — he exceeded every expectation.
Verizon is lucky to have someone like Matt representing them. Thank you again for such outstanding service!”