Chase Bank is located in downtown St. Augustine in an old colonial-style building. It is the only branch in town, which can be inconvenient due to traffic, and it is not open on Saturdays. The bank provides multiple ATMs both inside and outside, including a drive-thru ATM. Services include personal banking and notary services, though they will only provide one witness. Reviews highlight exceptionally professional, courteous, efficient, and thorough bankers who explain everything clearly. Staff are described as very nice, easy to deal with, kind, and willing to help, with good service that has convinced customers to switch their banking needs to Chase.
