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“It was a good experience to get back because of the service, it was very good. I had left around 2 or 3 years ago. I was very happy to come back they always gave me a great service. They always were good to me. I am not changing again.”
“The staff is incredibly attentive, knowledgeable, and well-informed. I recommend them 100%. I have never been more pleased with a cable and internet provider. I believe they are no longer Xfinity, they are Comcast. Nevertheless, I can say the staff is exceptional.”
“I found myself in a stressful situation while on vacation after having my phone stolen, and Charlotte and Colin turned what could have been a nightmare into one of the best customer service experiences I’ve ever had. From the moment I explained what had happened, they were patient, empathetic, and genuinely invested in helping me find a solution.
They worked together seamlessly, put real thought into my situation, and ultimately found a way to get me a replacement phone and back on the road without breaking the bank. At no point did I feel rushed or treated like a transaction — instead, I felt heard, supported, and cared for, which is something you rarely encounter in sales environments anymore.
I’ve worked in sales for many years, and I can confidently say I wish I had team members who showed the level of care, professionalism, and customer-first mindset that Charlotte and Colin demonstrated. Their knowledge, effort, and sincerity single-handedly reaffirmed why I’ve been a Verizon customer for over 25 years. This was an outstanding example of how customer service should be done, and their work absolutely deserves recognition.”
Internet Service Providers
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“I just spent a very productive and efficient time with Jason. He helpe me transfer all my data and apps to a replacement phone. I also learned how to use features new to me. He was also very patient and cordial throughout this experience. Thanks to all involved.”