About Publix Pharmacy at The Shoppes at Mission Trace
Publix Pharmacy at Shoppes at Mission Trace offers a range of services, including prescription filling, over-the-counter medications, and patient counseling. Customers appreciate the knowledgeable and compassionate staff, particularly highlighting employees like Ken and Cary for their exceptional service. Cary helped a customer save $50 on a prescription by checking for better pricing options, showcasing the pharmacy's commitment to assisting customers with their health needs. While many praise the pharmacy for its service, there have been some concerns about order pickups, especially during busy times like Mother's Day. Some customers experienced delays and issues with their online orders, which led to frustration. However, the overall sentiment remains positive due to the friendly and efficient staff who strive to meet customer expectations. In addition to pharmacy services, the deli department also receives compliments, especially for the quality of their subs prepared by staff like Candice. Overall, Publix Pharmacy at Shoppes at Mission Trace is recognized for its caring staff and commitment to customer satisfaction, despite occasional operational challenges.
They don’t answer the phone. You’re better off calling your prescription in anywhere else.
February 2025
I had an issue with refilling my prescription (my fault) and I called the pharmacy 30 mins before closing the other day. The lady on the phone was so kind and understanding. Everything worked out great and I was able to go in the next morning to pick up my script. I appreciated it!!
April 2023
Great Pharmacy. I switched from Walgreens Because they treated me like an addict. Ken at Publix Really cares and helps Great service thanks Ken.
