Quest Diagnostics is a well-regarded laboratory offering a variety of testing services, including COVID-19 antibody testing by appointment. Located in Cobblestone Village, the lab provides routine blood and urine tests, drug screenings, and specialty pediatric tests during convenient hours. Patients appreciate minimal wait times when arriving with an appointment and praise the professionalism of the staff, particularly the phlebotomists who are skilled at drawing blood with minimal discomfort. Many patients mention friendly and attentive service, with staff members remembering individual needs, such as preferred methods for blood draws. While walk-in services are limited due to high demand, making an appointment in advance is encouraged for a smooth experience. Overall, Quest Diagnostics is recognized for its quick, kind service and efficient operations.
Arrived at 6am 1st to sign in have been waiting 3hrs for a blood draw. Staff not helpful, don't care about walk ins, poor service. Will wait a few more min then my doctor and Hr department will be getting calls. Nobody to talk to all they have is an electronic check in station. Poor administrative
April 2026
The Quest D at 340 Cbl in St Augustine, FL was the best experience I have had in a longtime at a lab, people are professional and treat you like family and the wait time wasn't long. Keep up the good work
March 2026
Best and only quest I will go to! Staff is so kind and helpful and very skilled at drawing blood, they will also do anything to accommodate and make sure you’re good! Everyone on the staff is so nice especially Clea!
