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“one of the best locations I have ever stepped foot in, the customer services is amazing and the team is super friendly. 100% recommend this location, thank you to the team in there they dont get the recognition they deserece”
“I had an outstanding experience with Jose at T-Mobile. He was incredibly helpful, patient, and knowledgeable, ensuring that all my questions were answered and my needs were met. His friendly attitude and professionalism made the entire process smooth and enjoyable. It’s rare to find such excellent customer service, and Jose truly went above and beyond. Thank you, Jose, for your dedication and hard work—I highly recommend him to anyone looking for top-notch service!”
“Amazing customer service! Yelisbeth helped me trade in an old phone and get a great deal with my plan. She was patient, kind, and very efficient. She and the store overall was amazing! 10/10 Would recommend”
“Jaileen assisted me with unlocking my phone and he customer service was outstanding! She sat with customer service for over 45 minutes until the phone got unlocked. Excellent customer service.”
“Wanted to come and give recognition when it’s highly deserved. I had the pleasure in being helped by Gerardo. Let me say that he exceeded my expectations during our time in the store. Gerardo answered all my questions, provided me with the best deals possible and was able to start my families Christmas early with new phones and faster home internet. Not only was he professional but what really stood out for me was his genuine concern when my 3 year old became ill while he was helping me connect my phones and she started unfortunately throwing up. Gerardo sprung into action as if it was his own child and helped me with my daughter. Gerardo then turned on the gears to finalize everything and get me out of there to assure I was able to leave satisfied and take care of my daughter. I want to thank him for everything and highly recommend him to anyone needing assistance at this store.”
“Customer service at this location is top tier! Victor went above and be beyond to make sure my concerns were handled before I left. Daniela was awesome as well! If I’m in the area this will definitely be my store of choice!”
“I have never had good service at this location UNTIL we met Niurka. She went above and beyond to help us. As a business account we usually get pushed aside and are told to contact our business rep. We dreaded going in to the store until we met her. She cares about her job and is the definition of customer service. We need more employees like her in the workforce.”
“Alejandro was awesome he got my new phone working and he got my mistake with my old very old Apple Watch fixed so I left with all my devices working perfectly. He was the best ???”
“My husband and I just traded in our old iPhones for new ones, and we want to give a huge shout-out to CHRIS, the young man who helped us. We had lots of questions and talked about a myriad of scenarios, and he was not only patient, but very knowledgeable about each one and able to tell us what pricing for each scenario would be – all while having a great attitude and personality. Whatever he’s making, I think he deserves a raise! ???”
“Kaine Cruz was the most helpful sales specialist we’ve ever had. He answered so many questions and was very honest. We are very appreciative of his assistance!”
“Spectrum located on Simmons and 192. David L and Maria did an excellent job. This team helped me save $$ and resources on an existing plan with an over priced provider.
I highly recommend David L. He's newly employed with this organization. But he's not Inexperienced at treating the customer the way he wants to be treated.
He was patient, professional and determined to earn my business by saving me monthly charges.
I respect and appreciate the staff for thier quality service and sharing affordable options.
I remember, TWC, Brighthouse, Embarq as past cable and internet provider's.
I'm glad that the quality of service is exceptional and continues to evolve as technology enhances.
Thanks Spectrum you earned my business.”
“I had a great experience at this facility, everyone I've seen from Dr. Patel to MaryAllen, and there Nurse Madeline, were so great! You can see that they truly love their job and are there to serve the patient. They were so informative and compassionate towards me and my needs and provided comfort and reassurance when I most needed it. I would definitely recommend this facility. Thank you all for your hard work and amazing staff.”
“I switch to boost Mobile about 4 months ago I was with metro and don't get me wrong metro is good but they don't service a lot of areas and when I moved a couple times I wasn't getting a good signal so I that's why I went to boost”
“I just spent some time in Spectrum store and young lady Merari help me take ca
re of all the things that need to be done. She was very patient since I'm not very knowledgeable about it and help me and I appreciate it's great to have employees like that help and don't send me home without the information, thank you”
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“Need to replace my husband's phone because screen was cracked. Went to the Verizon store located at 4879 E. Irlo Bronson Memorial Hwy in St
Cloud. Our wireless consultant was Michael. Michael was knowledgeable, friendly and helpful. He spent time reviewing our account and offered suggestions to lower our cost. I highly recommend this location and Michael as your consultant!”