Wallace Collision Center is dedicated to providing high-quality repairs using genuine manufacturer’s parts, ensuring your vehicle looks and runs like new with the original fit, finish, and corrosion protection. The center prioritizes fast, safe service, aiming to get customers in and out quickly, and their work includes a thorough, professional cleaning of the vehicle upon completion. They are ready to help after accidents, making the repair process smooth and straightforward, as one customer appreciated the empathetic and communicative staff. However, some reviews mention delays and lack of updates, with occasional frustration over extended repair times. Staff members like Bob are noted for their helpfulness and care, going above and beyond to protect customers’ vehicles. Overall, Wallace Collision Center emphasizes quality, speed, and customer care in vehicle repairs.
Never once called to update me, only got CCd on the emails between them and insurance. Every time I called they seemed annoyed I wanted my vehicle finished. Was told three days initially, took an extra two to source clips they broke during disassembly.
November 2022
So far they have been professional, friendly and helpful
November 2022
So far they have been professional, friendly and helpful
