“I've been dealing with Jo at metro, and I just want you to know how spectacular how amazing of a worker she is she's very friendly, very outgoing, and I will continue to go at your place, I happen to buy a tablet and have some things fixed. And at metro, and II don't know where else to say except for she's amazing.She's really amazing, and I am going to be 73 years old, and she is amazing, very respectful, very respectful, yes, ma'am, no, ma'am, she's amazing.Thank you so much”
“Sheridan Williams is a personable & professional salesperson. He made our iPhone upgrade and buying experience smooth and fast. We are so appreciative of his knowledge & expertise!”
“Great experience. Save money and upgraded and got more equipment. Took their time, no wait at all. Up front and honest about cost and the plan. Very commutative. Best experience yet.”
“Oh Megan is such a great help! She really made sure I was thoroughly informed about all the promotions and also allowed me to say no without trying to persist on anything too much and avoided redundancy! - Very easy to talk to and sat with me the whole time as we got all my information transferred to the new phone. Thank you so much for all of your help Megan and for making the time spent there so pleasant!”
“I have visited the store twice recently for help in setting up a new phone. Manny helped both times, and did a terrific job with a very professional, friendly attitude!”
“They were extremely helpful, knowledgeable and efficient when purchasing my new phone. Found the best options and phone for me. I truly recommend this location for your phone needs.”
“My phone wasn't charging, though I was going to have to get a new phone. Went to
Gizmo Depot,Inc and was told she could fix it. The part ordered over night and if was fix in an hour.
Thanks”
“I wanted to thanks to Dereka the assistant manager for resolve my problem in a blink of an eye, she was very professional and humble. Also I want to thank all the employees in this specific store all of them they are amazing like no other store in the area.”
“Went in to upgrade our phones and we were helped by Nick and Mike both times we stopped in. Absolutely amazing customer service and very helpful with everything!! We were definitely glad to see Nick was working when we came in….he’s knowledgeable and laid back. He has a great disposition and is incredible with customers (he’ll make sure to keep you laughing). If you have Metro and need help, these are the guys to go to!”
“Jenna was great! She cleaned up my phone so well while I was sick. I had my son bring in this haunted phone. It was talking back to me and things kept popping up and she got it taken care of. Bless her. You have a jewel working there.”
“I am very impressed with John at this location, he assisted me with the purchase of my new iPhone. He was honest, straightforward and very helpful. I’ll be going back to the location for him to assist me with activating my new phone, I waited to do so until my “missing calendar/events” was fixed. Below is my review of assistance from Apple, support.
Shortly after a recent software upgrade I noticed all my Calendar and Events were gone! Needless to say I was frantic because my entire life events are stored on my iOS calendar. Went online had excellent assistance with Chat feature, was then moved up to a tech, we spoke via phone and almost immediately the problem was resolved and all my data was back. Very pleased with the exceptional customer service support. Thank you!”
10AM - 8PM
552 US-27, Lady Lake
Mobile Phones
“I like Best Buy a lot. I just got a car radio/CD from them and had it installed there. The person that installed it was excellent. He was very informative and professional.”
“Dereka was great! She explained my new phone to me with a lot of patience and care.
She was very knowledgeable about the product I purchased and will ask for her again in the future.”
10AM - 7PM
134 US-441, Lady Lake
Mobile Phones
“Chelsea is an absolutely amazing young woman who was very patient and informative when answering all my questions before i decided to switch to Boost. She did a great job making a connection with myself as a guest in your store and also an elderly couple who came in as we were finalizing the activation process. Her service was energetic, focused, and kind. The process was also smooth and speedy! I was surprised in the best way.”
“Anaid is absolutely wonderful. I came in with a huge problem of not being able to unlock my phone due to an accessory message and I could not turn it off. She had the patience to deal with the problem and even attempted to help me with an insurance claim. Ultimately was brilliant in unlocking my phone. What a treasure and fantastic marketing person.”
“If you need anything T-Mobile come here! Rafael and Mark Anthony have anything you need, or know where it is in the T-Mobile world. I will only used this store. Thank you, you guys rock!”
“Due to my health I was unable to make this review when I intended to but better late than never.
I Had a situation in which one of my emails got stuck on a broken phone that partially worked and had to do a complicated ordeal to get it back and working on my new phone. Thankfully, I did get my email back and updated with the help of the MetroPCS employee. I never got his name but he's a big guy and was cooperative with helping me resolve email issues. Thank you very much sir and sorry for this delay. Keep up the good work!”
9AM - 10PM
552 US-27, Lady Lake
Mobile Phones
“Geek Squad Electronic installation is Awesome! Brought in a front, rear dash camera to be installed. It was installed in less than 20 minutes. The tech did a fantastic job! Hide all the wires and made sure cameras were working properly. Highly recommended.”
“Outstanding customer service! Michael goes above and beyond, truly cares about every customer and 8 years of experience makes him extremely knowledgeable. Hoping the Belleview Total Wireless store never closes because Michael is the community life line as everybody loves and trusts him so we keep coming back. He will answer all your questions truthfully no sales pitch, makes switching phone companies and transferring your data etc an easy and hassle free experience. I highly recommend Michael for all of your cell phone needs! The store is clean, offers a good selection of products and prices are great. Total Wireless is the best phone company because they offer cheap plans and it’s Verizon network! :)”
“If you are having problems with your Verizon service THIS corporate office is the place to go! The staff is friendly and go beyond to ensure you get what you came for. There is a kiosk if you need to make payments as apposed to paying online. They stay busy so be prepared to wait at least an hour before you get taken care of.”
“Jorge is extremely nolagable, explained everything to my sister and myself. The service I've ever received anywhere in 61years, if he wasn't quite sure he called boost to verify! I would give 10 stars if I could. Wish there were more people like Jorge working today. Thank you very much. Best”
“Good local service choices! Spectrum provides cable TV, home internet, and phone service all in one place, and installation technicians are often professional and helpful. A common complaint is that customer support or billing issues can be frustrating and take time to resolve, so patience may be needed.”
9AM - 7PM
472 US-441, Lady Lake
Mobile Phones
“After a total of 10 hours on the phone trying to resolve a transfer issue that was 100% Verizon’s fault I went to this store and was helped by Richard. He had never seen an identical issue but with his persistence with their terrible tech support, he was able to finally resolve the issue. 5 stars to Richard. 0 stars for Verizon. From a former 21 year customer.”
“We went to Xfinity at Rolling Acres to pick-up our new modern. Taken care of the minute we stepped inside. The tech guy knew what he was doing and we were out pretty quick.”
“Cleo and Michael were awesome. I talked to customer service 8 times and never got my issue resolved. They took care of the issue in no time. They deserve a big raise! Thank you Cleo and Michael!”