First Commerce Credit Union is noted for its excellent staff and customer service. The team consistently follows through and customizes service to meet both regular and business banking needs. Reviews highlight patient and helpful financial officers who provide needed answers. Many appreciate the multiple locations, the ease of the mobile app, and the 'even up' savings program. While customer service can vary by branch, the experience is generally positive. A common complaint is that debit cards frequently have chip issues, requiring replacement often. The credit union is widely recommended.
The financial Officer and her supervisor were very patient with me and gave me the answers that I needed. I’m grateful.
March 2023
The best staff and customer service. First Commerce consistently follows through and customizes to meet your banking needs. Special thank you to Isabel Montes for going above and beyond to resolve some minor account issues. Great choice for regular or business members! Definitely recommend.
February 2023
The best staff and customer service. First Commerce consistently follows through and customizes to meet your banking needs. Special thank you to Isabel Montes for going above and beyond to resolve some minor account issues. Great choice for regular or business members! Definitely recommend.
