First Commerce Credit Union is noted for its excellent staff and customer service. The team consistently follows through and customizes service to meet both regular and business banking needs. Reviews highlight patient and helpful financial officers who provide needed answers. Many appreciate the multiple locations, the ease of the mobile app, and the 'even up' savings program. While customer service can vary by branch, the experience is generally positive. A common complaint is that debit cards frequently have chip issues, requiring replacement often. The credit union is widely recommended.
I received quick service once I sat down in the waiting area. They were able to help me with a check that I needed for a payment for a new roof.
April 2026
Mr Andy from collections is super nice to work with and understands customers concerns, he helped me with 3 loans going through a divorce and death of my father. So if your having hard times please reach out to him he understands how to get things done quickly.!
April 2026
This is for FCCU at 2073 Summit Lake Rd. Want to give a shout out to Orian for his care and consideration, while assisting me in a very difficult time. His understanding and willingness to help is what I needed to weather this storm of life. Thank you again, Orian.
