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“Vannessa is absolutely amazing to work with. She assisted me with setting up the Internet and my phone. She is patient and very knowledgeable. I think she deserves a raise!!!”
“I had the most wonderful experience with James Taylor today! James was honest, transparent, professional, and congenial!!! He made my experience at this store the best possible and I will always return here because of him! Thanks, James.”
“Travis was very helpful, he took the time to help me set up my password to something I would remember. Since this was my first interaction with T-mobile Travis made it easy for us to set up the account.”
“Hi Metronet Users, This morning Brayden Russ, company represenative, made us so very happy with his terrific performance knowledge and timely manner of making a few adjustments to our new Metronet WiFi system. He is an asset to Metronet. Now in a blink of an eye which I am not used too, my comunication on computers, iphones and cameras in house are instant. Every question I asked Brayden was answered without hesitation and friendly attitude. I definitely will tell my friends and neighbors about the joy Metronet has given my family's life. I had to use Metronet Customer Service day of installment and it was a pleasurable experience. Our rating is 5 stars and would give 10 if I could. A new Ormond Beach, FL customer”
“What a positive experience to visit this store today. Service was great from start to finish. Shaniya was cordial, knowledgeable, professional, and thorough in assessing the technical problem and solving it completely and efficiently. Excellent.”
“Visited the store just to look at new phones. I had a lot of questions and concerns. The store manager Anthony ended up helping me. He thoroughly answered all my questions and helped me get everything I needed for my family. He even helped me resolve an issue a few weeks after I completed my purchase. Good customer service and professional business is hard to find. He provided excellent service! I usually don’t leave reviews but I’m very pleased with my purchase!”
“Dan helped me get a new iPhone 15 Pro max. It was my first time trading in a phone by myself and it was a breeze. He was very knowledgeable and helpful. He answered every question I had and was quick and efficient. 10/10.”
“We had service with X-Finity/Comcast Business for the store's internet and landline phone service. No problems there except now and then the price would skyrocket. The issue is make sure you cancel at least 30 days out, otherwise you will be charged for days even if you are not on the premises. I called to cancel on December 24 for a January 1 disconnect, but was told it could not be disconnected for 30 days, but if my landlord or someone else would like to take over the account they would work that out. January 24 the account was closed and I was bill for 24 days of non use.”
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“Just gotta give a huge shoutout to Genie ISP – they're the real MVPs of home internet. Called them up the other day, and boom, got myself qualified for their Genie Home Internet package. And get this, it's just $75 a month, all prepaid, no surprises.Now, I was a bit iffy at first, you know? But the setup? Easy peasy. I'm talking plug and play, no fuss, no muss. Thought I was gonna be on the phone with customer service all day, but nah, it was a breeze.And let's talk speed, man. They advertise 200mbps, right? But I'm hitting 240-250 on the regular. I mean, come on, that's just showing off. I work from home, game in my downtime, and binge-watch like there's no tomorrow – zero issues. Not a single buffer, not a stutter. It's like the internet is on steroids, but the good kind, you know?So yeah, if you're on the hunt for some solid, hassle-free home internet, Genie ISP is where it's at. Affordable, fast as heck, and simple to get going. Big ups to Genie ISP!”