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“I had an excellent experience here thanks to Sonya. She assisted me with disputing a charge and was patient and understanding. She stayed around 40 minutes past closing time to ensure the issue was properly addressed. After some disappointing experiences with phone support and other locations, this was a refreshing change. Sonya provided outstanding customer service, she honestly made my day—thank you!”
“Angelica helped me with getting a new phone. I was very nervous and I was unsure about the entire process, but she really made it so simple and easy highly recommend her.”
“Just gotta give a huge shoutout to Genie ISP – they're the real MVPs of home internet. Called them up the other day, and boom, got myself qualified for their Genie Home Internet package. And get this, it's just $75 a month, all prepaid, no surprises.Now, I was a bit iffy at first, you know? But the setup? Easy peasy. I'm talking plug and play, no fuss, no muss. Thought I was gonna be on the phone with customer service all day, but nah, it was a breeze.And let's talk speed, man. They advertise 200mbps, right? But I'm hitting 240-250 on the regular. I mean, come on, that's just showing off. I work from home, game in my downtime, and binge-watch like there's no tomorrow – zero issues. Not a single buffer, not a stutter. It's like the internet is on steroids, but the good kind, you know?So yeah, if you're on the hunt for some solid, hassle-free home internet, Genie ISP is where it's at. Affordable, fast as heck, and simple to get going. Big ups to Genie ISP!”
“Chris at this location is absolutely amazing. ? He is so personable and patient, and he genuinely made the whole process much easier than I expected. ✨ What really stood out is that he is bilingual, which was incredibly helpful for my client. ?️ It made everything feel smooth and stress free. ?
I honestly wish this was the store I had gone to years ago when I was with T-Mobile. ? If I had received this level of service back then, I probably never would have switched over to AT&T. ?
Thank you again for everything, Chris. You truly went above and beyond. ?”
“Hi Metronet Users, This morning Brayden Russ, company represenative, made us so very happy with his terrific performance knowledge and timely manner of making a few adjustments to our new Metronet WiFi system. He is an asset to Metronet. Now in a blink of an eye which I am not used too, my comunication on computers, iphones and cameras in house are instant. Every question I asked Brayden was answered without hesitation and friendly attitude. I definitely will tell my friends and neighbors about the joy Metronet has given my family's life. I had to use Metronet Customer Service day of installment and it was a pleasurable experience. Our rating is 5 stars and would give 10 if I could. A new Ormond Beach, FL customer”
“I was helped, this morning, by Rizzy/Rizzie??! She was kind and swiftly fixed my iPhone 16’s SOS mode/eSIM issue. I only have good things to say about my encounter with her :)
Thank you, girl!!!!!”
“Solid, reliable internet. The one time my modem self-destructed (over a year ago), a gentleman from Network Tallahassee brought a new one to the house and set it up, all after work hours.”
“I really appreciated Dayshon’s service. He gave me multiple options and didn’t pressure me into making a decision. If you’re looking for someone to work with I would 10/10 recommend Dayshon.”
“We had service with X-Finity/Comcast Business for the store's internet and landline phone service. No problems there except now and then the price would skyrocket. The issue is make sure you cancel at least 30 days out, otherwise you will be charged for days even if you are not on the premises. I called to cancel on December 24 for a January 1 disconnect, but was told it could not be disconnected for 30 days, but if my landlord or someone else would like to take over the account they would work that out. January 24 the account was closed and I was bill for 24 days of non use.”
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“Couldn’t be happier with the experience with T-Mobile. Zee was the rep who helped us and she was amazing. Very knowledgeable, personable and helpful. She took the time to explain everything about the different plans and suggested one that would work best for our needs. She walked us through the whole process and handled everything perfectly. She made the whole process the best it could be.”