The Xfinity Store by Comcast in Tallahassee, FL, located at 214-1 South Magnolia Drive, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. The store has a lively atmosphere, with TVs on and music playing, making it feel more like a social place where people socialize while getting assistance. Despite often being busy and requiring some patience, the staff is helpful and friendly. Customers have praised associates for going above and beyond to listen to concerns and provide quick, effective solutions. For example, one customer appreciated a staff member who provided a new cable box and remote, and explained how to set it up at home. While wait times can be long, especially without an appointment, the service is generally considered helpful and efficient. The store’s location is close to lunch spots like Blaze Pizza and Nothing Bundt Cakes, making it convenient for visits. Overall, customers feel the staff is helpful, the store is welcoming, and service quality is good despite the busy environment.
After struggling over the phone for hours to figure out a transfer issue (which did get partially resolved), Bree was able to further resolve the issue in an instant. She was super efficient and also a joy to talk to!
August 2026
Went in for a new plan and got fully accommodated by Kat. I was given all the info I wanted for the various options and a better deal for a mobile data plan, as well as an additional plan transfer that she did to help me out. Super friendly customer service!
July 2026
Customer service representative Alex was quick, personable, and spectacular. I was a quick drop off appointment. Her assistance with closing my account confirmed that I will be back in the future for services with Xfinity / comcast.
