Verizon at 2110 N Monroe St offers a welcoming and professional atmosphere for customers seeking wireless services. The store features knowledgeable sales consultants who provide an exceptional in-person experience. Customers have praised the staff for their kindness, courtesy, and expertise, particularly highlighting representatives like Justin Elliott and Jhane, who go above and beyond to assist with upgrades and plan changes. Visitors have noted the clean and well-stocked environment, making it easy to explore options without feeling pressured. Many appreciate the thorough support received during phone upgrades, including data transfers and accessory purchases, with some transactions taking over an hour to ensure everything is set up correctly. The staff's commitment to customer satisfaction is evident, as they take the time to address all questions and concerns. With a focus on high-quality service and a friendly approach, Verizon on Monroe St stands out as a top choice for anyone looking to switch or upgrade their phone and plan.
Stopped by the phone store and Khalil helped me out. Really knowledgeable, answered all my questions without rushing me, and was super friendly the whole time. Great customer service. If you want anything definitely come to this store and ask for him.
July 2026
The whole team at the N. Monroe store were very knowledgeable and fixed my issue phone setting quickly! Thank you Team Verizon!
June 2026
I enrolled in Verizon Simplicity Phone Plan. I was having an issue with the connection and Caleb spent nearly an hour troubleshooting with me. Caleb able to point me in the right direction to have the problem corrected. Caleb is a great asset to Verizon. I am happy to be a returning customer.
