Budget Rent A Car - Administration Building
Car RentalHours:
5309 Airport Service Road, Tampa FL 33607 Hours
About Budget Rent A Car - Administration Building
Budget Rent A Car - Administration Building provides a mixed experience for customers. Some clients appreciate the fast service and well-maintained vehicles, noting that the cars are clean and match their bookings. However, issues arise during the pickup process, particularly at Tampa airport, where long lines can be a problem. While staff gradually increase to manage customer flow, confusion remains during vehicle drop-off, as customers struggle to find assistance for paperwork or further instructions. In one instance, a customer faced delays due to a flight issue and encountered unhelpful staff at the office. Frustration grew until they received excellent support from an agent named Serena, who efficiently resolved their problem, alleviating their stress with her professionalism. This highlights the importance of having knowledgeable staff available to address customer concerns. Overall, while some have a positive experience, others suggest improvements in communication and customer service availability, especially during peak times.
Most Recent Reviews
May 2026
I brought the car back with more gas than they rented it to me with…but they charged me a fuel service fee?! Dishonest scammers!
February 2026
Even if you reserve a car they may not have it.... then they charge you for the bigger car you didn't want.
June 2025
Phone Number to their administration office is disconnected..... prepaid for 2 vans and went to get them and they don't have any vans available. So we have no vehicles for the trip. Prepaid 8 weeks early......Rude as could be at the counter.
More Comments(58)
You May Also Like
- Tampa, Florida