Chase Bank offers a range of banking services including checking, savings, and mobile banking, supported by deposit products from JPMorgan Chase Bank, N.A. Many customers appreciate the knowledgeable and friendly staff, especially during account opening processes where guidance and patience are valued. One reviewer highlighted an exceptional experience with a staff member who made the process smooth and confident. Customers also enjoy the convenience of accessible locations, with some branches offering 24/7 indoor ATMs, making banking easy and available at any time. However, branch layouts can vary; some locations feature private bank cubicles with limited counter service, and wait times may be longer during busy hours, especially on weekends when staff handle both counter and drive-up services. Despite occasional issues like account closures or misunderstandings, attentive staff often resolve problems effectively. Overall, Chase Bank is appreciated for its friendly staff, convenient locations, and helpful service, which make banking straightforward and reliable for customers.
Went to the dale mabry chase and almost cancelled every account I had. Decided before I did to come here and they were an absolute blessing! This branch is incredible
April 2024
My experience with Kayleigh I, while opening a business account was exceptional. She was knowledgeable, patient, and guided me through the process smoothly. Her expertise made me feel confident in my decision, and I left feeling well taken care of.
November 2023
Very helpful. Been with them for years always friendly and willing to help.
