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“I was having issues with paying my Visa Bill by check. Suzy from the New Tampa branch took the time to setup the online banking for me. It made my bill payment so much easier. She genuinely wanted to help me find a solution. The New Tampa branch feels like your old hometown bank (with modern convenience)”
“My experience with Mid Florida was great! Very kind and respectful people. My banker was patient with me and very helpful. Thank you so much Jeremiah Rivera, I loved my experience and enjoying my bank account”
“My experience with the Teller and the Security guard was very professional and welcoming. Fast and curtious service was provided and all of my questions were answered. Thank you”
“Steven at the Lutz location is amazing. He answered all my questions and was very engaging, listened to all my concerns and helped me make the right decision. Fun personality and very knowledgeable.”
“Very good and very happy to be a clientes
I want to say that the attention of the workers is very good for me excellent especially the girl Melanie who attended me today, a very professional and welcoming treatment excellent work”
“I love coming to this branch the employees are always friendly and helpful making sure you’re always situated before you leave thank you for always having great customer support I appreciate it I will recommend more people to check it out”
“Kaitlyn Fryer is a relationship specialist at the Grow Financial located in Hyde Park. I have been a member for many years and every time I visit this location she constantly goes above and beyond to make a client feel valued. Her patience in explaining any financial questions or concerns that I may have along her warm demeanor is exceptional. She is a true asset to Grow Financial.”
“So happy with my service here! Charles help set up multiple business accounts for us and it was a smooth process. He was kind, informative and extremely helpful! Highly recommend working with him if you’re looking to open up a new bank account here ☺️”
“I had the pleasure of meeting Mrs.Kimberly today she helped me cash a check she was very professional and friendly I really appreciate and enjoyed the time I had with her and the other ladies Danielle and Aaliyah were nice as well thank you for all you do ladies !”
“Great service at Henderson location. Went in today and spoke to Elana and she was amazing on helping me and informing me of beneficial information that can provide more interest.”
“The North Tampa Branch of TBFCU is open on Saturdays and I appreciate that I can talk in person to staff. Josie and Carrie had all the answers I needed today. Thanks for being in our neighborhood.”
“Manuel Barreras was amazing helped me set up everything I need for my new job super excited to be banking with Tampa Fedral bank great guy great energy super easy and comfortable thanks a lot Tampa Fedral Bank and staff !”
“The ladies Mavis andSante have been very helpful with all my banking needs and any questions I have with my account..very atentive and always courtious and with a greeting smiles..Thanks my ladies..Yolanda Borrero”
“I have been a member for over 30 years. PowerNet is the only bank I have done business with that treats you like a person and not just a number. My father RIP was a member over 50 years and that’s how I became a member”
“just want to thank Tricia Coleman for being my service pe rson i have been with gte for over 30 years and she is one of the best in helping me solve my issues time and time shes there for me at my tampa bay branch she is patient and kind was hope you would give her a esteem diamond award she is truly a gem of a lady”
“This is the best credit union,Ijoin many years,they now me very well they help me a lot and anytime,I like all the employees they always open to help thanks everyones.”
“Today is my birthday, 09/26/2025, and I came into the Carrollwood branch for the first time. I came in to make a withdrawal. The staff today was, JoannaLi, Sam, and Juan. They all wished me a happy birthday and I was treated to a delicious cup of ice cream from Micho, which is next door to the branch. I've only been a member since I started working for the county in 2023, but I love FWCCU because no matter what branch I go to, I always feel like I'm welcomed. Thank you JoannaLi, Sam, and Juan for making me feel special on my special day.”
“Trish Skipper is a GREAT and very customer-oriented bank representative, at the refreshingly, cozy & quaint, Lakeland branch. She really went above and beyond to help me get some C.D.'s cashed from an inheritance, which required a bit of extra work. she is very friendly, mannerly and a complete pleasure to do business with! She also knows her field and is on the ball. I HIGHLY recommend doing business with her at Pilot Bank, soon to be Lk. Michigan credit Union. I live in winter Haven and will be doing some banking business with her in the future, regardless of the distance. Great, old-fashioned, hard to come by, superior and genuine, customer-service! In a world of people and business's that are losing their approach to being person-to-person and building customer-relations, this Lakeland branch of Pilot Bank, really stands out! the bank teller there was very nice and helpful as well. I was very impressed! A+ and 5-STAR!”
“I would like to thank Adrianna, Londyn and Tosha for the hard work and professionalism in which they show at the FWCCU, County Center Branch. You ladies are truly amazing, always greeting everyone with a smile, helping with all my banking situations. I truly appreciate you all very much.
Ray”
“Visit today was outstanding. Between Fabio and Ceci we were very pleased with greeting, warm conversation and confident that we were doing business with quality folks.”
“We had such a great experience at Transport Credit Union. From the moment we walked into the branch, everyone was welcoming and genuinely helpful. Brandon took the time to walk us through our auto loan options, answered all of our questions, and made the entire process feel simple and stress-free. The rates were great, the approval was smooth, and we never felt rushed or pressured. It’s refreshing to work with a team that truly cares about its members. Highly recommend Transport Credit Union if you’re looking for an easy, positive auto loan experience.”
“DFCU is the absolute best bank I've been with in my adult life. They are laser focused on your needs and are always welcoming and helpful to the Nth degree. Sierra Ellis has been my rock through many obstacles. Sheldon Road DFCU is exceptional. I recommend them to everyone.”
“Convenient location and plenty of parking here. The staff are friendly and knowledgeable. It's never busy, so it's easy to get in and get your business taken care of. Generous interest rates on checking and CDs. Highly recommend!”
“I was referred to this bank as I am new to this area. Keyur reached out to me and we had a zoom call where he spoke with me about the bank and their services. I have met with other banks in the area but I could tell he was more thorough and intent with me than the others were. He really helped me in a very timely manner, I'm not sure other institutions would have done. I can tell they care about their clients and their success and understanding.”
“Business owners, are you looking for a bank that will partner with you and help you succeed? First Citrus/DFCU is your local bank for small business. They understand business and know how to provide the services we need to succeed all while being pleasant.Why take your deposits to massive banks who don’t care about you or your values?Do business with people who provide top notch service and want you to succeed.”
“They're busy place and they're helping people very quickly you get in and out of that place unless you got a lot of business to do then you'll take a seat and tell them you're here to see someone and they'll take you into their office close the door and do your business private leave without any weights they're very quick and professional they take care of people very well there. 😁👍💯”
“Outstanding Service
I want to take a moment to recognize Gabriel at Suncoast Credit Union for providing such outstanding customer service. I had multiple things to accomplish here and he completed each task no hesitations!
He was professional, patient, knowledgeable, and genuinely took the time to listen and help me with my concerns. You can tell when someone truly cares about making sure a customer feels heard and supported, and Gabriel definitely went above and beyond.
I really appreciate the way he handled everything and made what could have been a stressful situation feel much easier. Employees like Gabriel are a true asset to Suncoast Credit Union, and I hope his hard work and dedication are recognized. Thank you, Gabriel, for making a difference and providing such a great experience!
Claudiaaaaaa !!! This young Lady is always pleasant no matter the circumstance or the crowd she’s very knowledgeable patient and a pleasure to interact with each time, I’ve never not seen her this way keep up the great work you all!!!!”
“I have had the pleasure of Elijah assisting me with opening up a Venmo account. He was very patient diligent personable and extremely helpful. I really appreciated his assistance”
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“The team member, Maria was so nice and efficient. She helped me get a new card and make a withdrawal. Friendly and effective service. Will use this branch again!”