About MIDFLORIDA Credit Union - Tampa - New Tampa Branch
MidFlorida Credit Union - Tampa - New Tampa Branch is highly praised for its excellent customer service and friendly staff. Customers have experienced helpful and courteous assistance from team members like Austin Davis, Karen, and Samantha, who are knowledgeable and attentive to individual needs. The staff goes above and beyond, often making exceptions to help clients qualify for banking products that save money or suit their requirements. Customers appreciate the welcoming atmosphere, with staff members greeting them with smiles and providing timely support, even when arriving close to closing time. The branch has a reputation for exceeding expectations and caring about clients, with many noting the friendly, polite environment since their move to the area in 2015. Some reviews mention promotions and positive experiences with staff, reinforcing the branch's reputation for great service and customer satisfaction. Overall, the New Tampa branch is viewed as a trusted and helpful place for banking needs.
Scott did a great job and went above and beyond to help me and answer all of my questions!
February 2026
Excellent experience getting pre qualified for a loan. Scott Reback is an OUTSTANDING banker. He’s attentive, knowledgeable, and consistently goes above and beyond. Highly recommend working with Scott, five stars!
August 2025
The staff was very knowledgable and helped with everything I needed. Staff was professional and very helpful. Scott Reback was my representative and highly recommend him.