Extra Space Storage offers a wide selection of storage units, including climate-controlled options, at their facility on 2460 S Falkenburg Rd in Tampa, FL. Customers praise the exceptional security, ADA compliance, and convenient access features like electronic gates, multiple entrances/exits, parking spaces, and elevator access. The helpful and professional staff, including Kim and Trevor, are frequently highlighted for providing outstanding customer service and guiding customers through the rental process seamlessly. Reviews mention the storage units are clean and well-maintained, providing a great experience for storing belongings. While the prices are described as expensive, customers feel their items are protected in the climate-controlled environment. One long-term customer expressed frustration over an ongoing issue with the elevators being out of service for an extended period, causing inconvenience, but noted the staff, especially Kim, do their best to assist and address concerns. Overall, Extra Space Storage receives high marks for its secure, accessible facilities and commitment to exceptional customer care. Customers recommend this location for its wide selection of storage options and the professionalism of the staff in helping them find the right unit to meet their needs.
Terrance was absolutely the best. Great customer service.
December 2025
John Pagnani is a great human being, and understand the value of customer service. He assisted me with my transfer, showed me the available units and closed the deal.
I would highly recommend anyone looking for storage to go see John. He will definitely take care of you, and will go above and beyond to meet your... read full comment
December 2025
John is the coolest person I have met in a long time! He literally brightened my day!
