Metro by T-Mobile at 13508 University Plaza St is noted for its excellent and friendly customer service. Reviews consistently highlight staff members who are helpful, amazing, and super helpful, providing good customer service with good energy. Customers report that the employees are sweet and walk them through solutions, fixing issues right away with smiles and laughter. The store handles a variety of needs including new phones, wifi issues, and billing problems. They are known for giving the best deals and outcomes that don't break the bank. Many customers recommend this store for its great service and excellent phones, with some stating it is the only location they will visit due to the positive experiences that make everything right.