About MIDFLORIDA Credit Union - Tampa - South Tampa Branch
MidFlorida Credit Union - Tampa - South Tampa Branch is highly praised for its friendly and helpful staff. Customers often mention the excellent customer service provided by team members like Rimona, Angel, Adham Dandach, Joel, and Karina. Staff members are described as knowledgeable, patient, and willing to go above and beyond to assist with various needs, from simple questions to complex issues. Customers appreciate the proactive and caring attitude of the team, which creates a positive banking experience. However, some reviews highlight areas for improvement. Parking is noted as difficult, with long waits and limited space, especially when the bank is empty but staff are busy with training. Despite this, the overall customer service remains a strong point, with many customers stating they prefer MidFlorida over other banks for its attentive and supportive staff. One customer shared a story of staff helping beyond banking responsibilities, such as assisting with roadside help when keys and phone were locked in a car. This demonstrates the staff’s dedication to customer well-being. Overall, the branch is seen as a valuable asset to MidFlorida, known for its caring staff and excellent service, making it a preferred choice for many clients.
They are the greatest. From the manager Adhzm ti e ery last one of them. They go above & behind to help you. Their customer service is above excellent...if that's possible. They can train others about Real Customer Service a d how to treat clients.
September 2024
Angel was friendly and very knowledgeable! I ask a lot of questions and she didnt skip a beat. One of my best branch visits! I'm so happy that I changed to MFCU!!
August 2022
I have been a member since 2015. I Love my credit union! Pleasant ambient very helpful staff!