PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. Reviews present a mixed experience. Some customers report extremely negative issues, feeling scammed and looted over many years, with accounts drained and pleas for attention ignored. Conversely, other customers report very positive experiences, stating the bank is fast, courteous, and polite, dealing with any issues promptly. One reviewer noted that the manager and bankers went out of their way to help during a difficult time. Another highlighted a specific employee as knowledgeable and honest, leading to great satisfaction with the customer service and plans to open a business account.
Staff is amazing. Always feel welcomed. 100 customer service!
May 2024
I had a small issue the other day not only the bank manager called me. He resolved a problem and I felt like I made a new friend. Great service. Some people are doing for a living what they are meant to do!!!