U-Haul Moving & Storage at West Waters Ave offers a generally positive experience for customers looking for moving solutions. Many reviews highlight the excellent service provided by the staff, who are described as kind, knowledgeable, and professional. Customers appreciate the quick and efficient process for renting trucks and trailers, with several noting the cleanliness and good condition of the vehicles. However, some concerns were mentioned regarding the gas tank not being full upon pickup, which can lead to challenges in refueling. Additionally, there was a reported issue with an unclean trailer that had an ant infestation, although the staff did address other maintenance concerns promptly. The team, including specific staff members, received commendations for their helpfulness and ability to reassure customers about their rental choices. Overall, despite a few minor issues, customers recommend this U-Haul location for its friendly service and straightforward moving solutions, making it a reliable choice for those in need of moving assistance.
Easy I had a bit of a hard time with check in on my phone but was able to get help easy in and out
July 2024
Great place, one star off, for not having truck gas tank full, it’s to hard to put gas exactly where it was if not, either give to much or get charged $8 a gallon if you bring back short
February 2024
I found good service and not to mention the price, it was excellent.
