Kyle @ AT & T Brownwood @ TV, was a dream to work with!! Super professional and ever so helpful!!! Answered all of our questions respectfully & listened thoughtfully too!! Truly a FABULOUS experience?‼️
November 2023
A rep in December told us that we were getting two new phones and watches with our new contracts. The watches were not free. Rep was not transparent with us. Our current watches were two years old and we would never have got new ones had we known. Our word against the rep, but we know. Long time customer. So sad.
November 2023
My experience was not good. My actual bill was materially different than what was represented to me by the employee when I signed up for the service. Try to get a paper print out detailing what the rep tells you.