Cricket Wireless Authorized Retailer in Titusville offers a range of cell phone plans that fit various lifestyles, including unlimited talk, text, and data, with no annual contract. Customers have praised the store for friendly, knowledgeable staff who provide professional and quick service. Many reviews highlight the helpfulness of employees, such as Brittney, Caitlin, Krista, Norman, Xiomara, and Steph, who are described as kind, patient, and willing to go the extra mile. Customers appreciate the assistance with technical issues, including fixing phones and explaining app functions, especially for those who may feel confused by devices or apps. The store also helps customers save money through programs like the Affordable Connectivity Program, offering discounts on monthly bills and free HBO Max for a year. Despite occasional challenges, such as a lengthy service transfer process, staff remain courteous and dedicated, with Caitlin even staying past store hours to assist. Overall, customers express satisfaction with the service, highlighting the store's friendly atmosphere, helpful staff, and positive wireless experience since 1996.
MGR Krista is very strong in products knowledge in addition to being a Premier level customer service. Of the different cellular systems on offer in all of Brevard County make her your last stop. She will do it right for your family.
January 2024
Great service and atmosphere Everytime from Norman and Krista at Garden St store...
January 2024
Krista was so awesome. She was very savvy and professional. I would recommend her 100%...?