The Spectrum Store in Titusville provides services for Internet, Mobile, Cable TV, and equipment. Customers visit to shop for new products, upgrade services, pick up or return equipment, get account information, and pay bills. Reviews indicate the service is generally good and reliable. Many customers report positive experiences with helpful and patient staff who assist with phones, tablets, and explaining services. The store allows for convenient equipment exchange to quickly continue service. Some customers note a significant price hike on Internet costs after the initial promotional deal expires. A caution is mentioned regarding phone transfers: if contacts are saved to an old SIM card, customers should request it back as it may otherwise be discarded. Overall, customers are happy with the service itself, describing it as good and helpful, despite the concern about rising prices after the first year.
She was very efficient, knowledgeable and very nice. There was no wait time with the appointment I made ahead of time.
January 2026
I had a wonderful experience today changing my service from Verizon to Spectrum. Samantha worked so diligently getting everything in place for us to switch our phone service over, adding it to our internet and wi-fi. She was very kind and patient…Spectrum is very lucky to have such an amazing employee.
August 2024
Not as friendly as I would have liked other than that she was fine.
